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  1. #1
    Player
    DPZ2's Avatar
    Join Date
    Feb 2015
    Posts
    2,611
    Character
    Dal S'ta
    World
    Gilgamesh
    Main Class
    Bard Lv 97
    Your account on the Forums also still indicates you are from the Phoenix server, in the European Data Center. Brynhildr is in the North American Data Center. Are you actually logging into Brynhildr? Be sure to confirm that first.

    Note that the European Data Center did not exist back in 2013. It was created in 2015. If you haven't logged in since before that time, you may have been pulled along with everyone else to that Data Center.

    You may have no recourse other than to attempt another world transfer -- From the HWT service page:

    "If you should encounter problems when using the Home World Transfer Service, please contact the Square Enix Support Center. The Square Enix Support Center cannot assist with certain problems if more than one week has passed since using this service."
    (2)

  2. #2
    Player
    NBaker123's Avatar
    Join Date
    Sep 2013
    Posts
    21
    Character
    Mr Jingles
    World
    Brynhildr
    Main Class
    Gladiator Lv 90
    Quote Originally Posted by DPZ2 View Post
    Your account on the Forums also still indicates you are from the Phoenix server, in the European Data Center. Brynhildr is in the North American Data Center. Are you actually logging into Brynhildr? Be sure to confirm that first.

    Note that the European Data Center did not exist back in 2013. It was created in 2015. If you haven't logged in since before that time, you may have been pulled along with everyone else to that Data Center.

    You may have no recourse other than to attempt another world transfer -- From the HWT service page:

    "If you should encounter problems when using the Home World Transfer Service, please contact the Square Enix Support Center. The Square Enix Support Center cannot assist with certain problems if more than one week has passed since using this service."
    One of my earlier posts was a picture of my character logged in with it showing Brynhildr as my homeworld. I am 100% certain my character exists on Brynhildr and I login daily.

    First place I went to was SE support when I noticed the problem. They said, "This issue is out our jurisdiction, please post to the Lodestone Forums." Hence the post.

    Lastly, I am definitely not about to pay for another HWT just to find out it doesn't work still. Plus I own housing with a FC and all of my friends are on Bryn.
    (1)