I personally feel botting should be an instant permanent ban. I can understand the leniency can help some players learn from their mistake and become better people, I don't mean to sound harsh, but it also serves as a one-time free pass to bot. Basically you can bot all you like until you're caught, then you simply lose your free-pass and return to playing normally. Since there's a very high chance you'll never be caught and it's risk-free the first time even if you are, there's a huge incentive to bot. Of course, in the case Enix made it a permanent ban, they should be clear that bots and hacks are zero tolerance.

I fully agree harassment strikes should not be anonymous. It's also fine you get second chances, people do say things they regret after a long day or when they're tired and snap. It's not a good thing to do but it happens. You should be told what action or words resulted in your strike so you can pay better attention to it in the future. It's like being arrested and fined but they never tell you what for.