mentor rlt gives the mentor a different crown symbol than the normal one , its the one with the little sword you need to look for during content , they are the active mentors.
I should furthermore say that expecting from someone who isn't paid to be 24/7 it support is a bit unreasonable .they shouldn't get absolved from punishment cause of all the avoiding a lot of them are doing but they shouldn't get further punishment either.
Also could we pls not go from one extreme to the other extreme, least we forget mentors also have to deal with bullshit such as people berating them just cause they died in content or for asking how they died.
To also touch a bit on what the OP experienced , i assume that its known to everyone that we can get extreme trials up to level 70 currently , an extreme trials window is 60 mins usually obviously as mentors we try to explain how the fights work, we dont know all the fights but we still try our best, well.. most of us, it actually gets easier the more mentor rlts we run. hmmm i should propably change it to first person. it actually got much easier the more mentor rlts i run thankfully i also had already done all the arr and hw ex trials which helped , i d forget most of the stuff but muscle memory kicks in and can explain important stuff, there are 3 problems 2 that i keep running into and 1 that ive seen maybe once . One is language hurdle straight up guy speaks only french and i dont well fuck in that case pray that you have another french that knows good english cause the auto translate system cant even explain how to do guildhests , there is also the problem that things that sound cohesive to me might not sound as cohesive to others in which case the argument of trying to explain ends up with Heul here take the plus marker i follow ,works most of the time so i cant really complain but it feelsbadman. Second one is straight up people who rushed or bought story skip or straight up ignore you and do their shenanigans instead of adhering to your advice =.=" , I had a dreadfull alphascape 2.0 run , so i go ahead and explain how it works and what its job has to do but people run away from akh morn , people still dont see the 2 shape combination attacks , tank still just tilts the boss making his cardinal attack hit the corners and all around even with a marker on me people just dont talk or follow me and in the end we somehow make it with a combination of me and being a smn who constantly ressed healers and dps , it was absolute blue balls which i wish i could have left but didnt , and then got double blue balls cause the ggs went to the healers with the perma deaths door debuff >_>. Third and this is the one ive only seen once and is what OP experienced is that you donate your time to whatever party mentor rlt gives you yes but they can keep wiping on the same mechanic for 30 mins and they still wont abandon, The one time ive seen that it was me and 2 other mentors on zurvan ex , now i had never done soar but after wiping something like 20 times in a row on it made me not want to see it again -.- , i kept my mouth shut ,acting normaly while feeling dead inside but every time the abandon vote appeared i was clicking yes, well after we reached 30 something mins and people still werent abandoning well one of the other mentors started asking to leave and to pls kick him , obviously the new players didnt take it kindly but cant really blame the guy , i have learned to not expect my patience from others and even 30 mins was too much , in the end after a bit of shots fired at each other they voted abandoned. That last one is propably what the OP went through its something i honestly cant blame the guy , if only the mentors could be trusted with such "power" could be like something once for every 10 extreme clears but unfortunately they cant and nothing is more obnoxious than seeing a familiar name that you know means were playing 7/8 cause he didnt even have the courtesy to leave and take the penalty and instead opted to dc scamming.