Viera & Hrothgar need access to more helmets/Hats

[Zanarkand-Ronso]

I'm asking them to make decisions that allow them to add hats/helmets to Viera; such as delaying patches and do research into what their competitors are doing in a disaster situation such as this.

Curious, how does doing research into what other Companies are doing during the Pandemic = Getting Hats & Helmets to Viera?
Just, that line of dialogue reads pretty weird. Like reading that Black Desert Online is doing an event about catching and slaying runaway werewolves from an ancient lab, followed by a Raid about slaying the Head Werewolf that started it all, will translate into Viera getting more Glamour.