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  1. #31
    Player
    kejoca's Avatar
    Join Date
    Sep 2015
    Posts
    24
    Character
    Vhenan Lavellan
    World
    Behemoth
    Main Class
    Scholar Lv 90
    Update: The worst has happened. I've always been able to do the non-5.1 content until tonight. I tried teleporting to Rak'tika woods and I crashed (no error, no popup) before even ending the teleport. Now my character is in that zone, but I instant-crash before the loading screen finishes when logging back in. The loading screen appears to be in an endless loop (the image with a spinning loading wheel).

    I AM NO LONGER ABLE TO LOG ON AND PLAY BECAUSE OF THIS.
    (2)

  2. #32
    Player
    ValentineSnow's Avatar
    Join Date
    Mar 2015
    Posts
    85
    Character
    Shiroe Sora
    World
    Sargatanas
    Main Class
    Culinarian Lv 90
    Quote Originally Posted by kejoca View Post
    Update: The worst has happened. I\\'ve always been able to do the non-5.1 content until tonight. I tried teleporting to Rak\\'tika woods and I crashed (no error, no popup) before even ending the teleport. Now my character is in that zone, but I instant-crash before the loading screen finishes when logging back in. The loading screen appears to be in an endless loop (the image with a spinning loading wheel).

    I AM NO LONGER ABLE TO LOG ON AND PLAY BECAUSE OF THIS.
    Same thing just happened to me, been playing new content just fine. Up till an hour ago got my first crash, thought nothing of it logged back in and decided to go to crystarium, and I instantly crashed with the dx11 error, and now that I'm there, the game crashes during loading screen. Funny thing is I'm still able to play on my other characters with no problems, as well as on my laptop
    (2)

  3. #33
    Player
    kejoca's Avatar
    Join Date
    Sep 2015
    Posts
    24
    Character
    Vhenan Lavellan
    World
    Behemoth
    Main Class
    Scholar Lv 90
    Quote Originally Posted by ValentineSnow View Post
    Same thing just happened to me, been playing new content just fine. Up till an hour ago got my first crash, thought nothing of it logged back in and decided to go to crystarium, and I instantly crashed with the dx11 error, and now that I'm there, the game crashes during loading screen. Funny thing is I'm still able to play on my other characters with no problems, as well as on my laptop
    Similarly, I can log onto one of my alts just fine on another shard, but I have not tried bringing him to the same zone as my now stuck character (since he is too low level).

    It is quite depressing that I now cannot play my main just before the weekend starts...
    (2)

  4. #34
    Player
    kym2395's Avatar
    Join Date
    Nov 2019
    Posts
    4
    Character
    Rhaya Minuette
    World
    Unicorn
    Main Class
    Black Mage Lv 80
    Quote Originally Posted by kejoca View Post
    Similarly, I can log onto one of my alts just fine on another shard, but I have not tried bringing him to the same zone as my now stuck character (since he is too low level).

    It is quite depressing that I now cannot play my main just before the weekend starts...
    Same here. In my case , the game worked just fine even after the 5.1 patch . But today it suddenly crashed while I was flying over Lakeland . Now I can't even log in because it keeps crashing on loading screen . I've tried everything and nothing worked . I tried to log in on like seven different PC and none of them made any difference . I think it's not our problem. I'm sure that game itself is causing this error . This is my guess, but maybe something has gone wrong with our character data uploaded to the server.
    (2)

  5. #35
    Player
    hynaku's Avatar
    Join Date
    Mar 2015
    Location
    New Gridania
    Posts
    2,789
    Character
    Inglis Eucus
    World
    Cuchulainn
    Main Class
    Reaper Lv 100
    Think found what might be causing them for me he has no face and before 5.1 he had his face for me.
    (1)
    Last edited by hynaku; 11-03-2019 at 12:46 AM.

  6. #36
    Player
    kejoca's Avatar
    Join Date
    Sep 2015
    Posts
    24
    Character
    Vhenan Lavellan
    World
    Behemoth
    Main Class
    Scholar Lv 90
    A complete reinstall with absolutely no tweaking of graphics settings or resolution, etc results in the exact same problem (crashing upon login before loading screen finishes with no error popup).

    Unplayable.
    (1)

  7. #37
    Player
    Fyoooh's Avatar
    Join Date
    Oct 2019
    Posts
    19
    Character
    Fyoh Fhamago
    World
    Omega
    Main Class
    Gunbreaker Lv 80
    Quote Originally Posted by Fyoooh View Post
    Same problem here, got these error messages when I tried to enter in Copied Factory new raid. Kept crashing on loading screen until I got kicked out of the instance.

    [IMG] https://imgur.com/a/igZEYs4 [/IMG]

    Switched to DX9 :

    [IMG] https://imgur.com/a/Cq47GZ9 [/IMG]

    Clean reinstalled graphic card driver (GTX 1060 laptop), still crashing. I'll probably try to reinstall the game.

    I'm wondering why the error date is from a week ago though...
    Following my first post, I've tried some manips to see if I was still crashing :

    - Video card reinstalling with Display Driver Uninstaller : Crash,
    - Game reinstalling : Crash,
    - Unplugging all my devices and switching off bluetooth : Crash,
    - Deactivating Windows security system : Crash,
    - Synchronizing graphic card parameters in Full HD 1080p in 60Hz and 75Hz in Nvidia Config : Crash,
    - Deleting and reinitializing FF14 config files in My Documents > Games : Crash,
    - Tested in 60, 75 and unlimited FPS in FF14 config according to Hz : Crash,
    - Changed install folder from my External SSD to my internal HDD : Crash,
    - Switched back to old launcher : Crash,
    - Tried to enter in the raid in both DF and PF : Crash,
    - Tried in windowed, windowed without borders and full screen modes : Crash,
    - Tried with and without my monitor : Crash,
    - Did all my Windows updates : Crash.

    Only thing that changed after reinstalling the game was I am now crashing without the above-mentionned error pop-up, loading screen is now freezing then back to desktop.

    If anyone has another ideas excepting buying a new computer, that would be nice... !
    (2)
    Last edited by Fyoooh; 11-03-2019 at 05:09 AM. Reason: More manips

  8. #38
    Player
    kym2395's Avatar
    Join Date
    Nov 2019
    Posts
    4
    Character
    Rhaya Minuette
    World
    Unicorn
    Main Class
    Black Mage Lv 80
    UPDATE: Every PC I used to find problem had window10, so this time I tried logging in with windows 8.1& dx9. Surprisingly, I was able to exit the loading without error, and even succeeded to escape from lakeland. I tested it only for a short time so idk if the problem is completely solved. Maybe the same error may occur again if I stay logged in for a long time, or log in with windows 10. Hope this helps!
    (2)

  9. #39
    Player
    Fyoooh's Avatar
    Join Date
    Oct 2019
    Posts
    19
    Character
    Fyoh Fhamago
    World
    Omega
    Main Class
    Gunbreaker Lv 80
    Quote Originally Posted by kym2395 View Post
    UPDATE: Every PC I used to find problem had window10, so this time I tried logging in with windows 8.1& dx9. Surprisingly, I was able to exit the loading without error, and even succeeded to escape from lakeland. I tested it only for a short time so idk if the problem is completely solved. Maybe the same error may occur again if I stay logged in for a long time, or log in with windows 10. Hope this helps!
    Should we try something like launching FF14 with W8 compatibility mode, if anyone can give it a try, don't want to wait 30 more minutes to see if I find a party before crashing... ¯\_(ツ)_/¯
    (1)

  10. #40
    Player
    Travithymia's Avatar
    Join Date
    Nov 2019
    Location
    Ul'dah
    Posts
    28
    Character
    U'traci Odh
    World
    Tonberry
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by Fyoooh View Post
    Should we try something like launching FF14 with W8 compatibility mode, if anyone can give it a try, don't want to wait 30 more minutes to see if I find a party before crashing... ¯\_(ツ)_/¯
    When I opened a SE support ticket they recommended I try launching ffxivboot.exe/ffxivboot64.exe in Windows 7 compatibility mode and that actually let me load into the game for once before I moved into a new area and the errors and crashes started again. I just tried with Windows 8 compatibility and I'm still getting crashes. It's worth a try at least.
    (2)
    Last edited by Travithymia; 11-03-2019 at 06:05 AM.

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