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  1. #1
    Player
    Epic_Bean's Avatar
    Join Date
    Nov 2019
    Posts
    2
    Character
    Dracian Draconis
    World
    Famfrit
    Main Class
    Fisher Lv 80
    I havent had a chance to read all the posts in this thread but this problem plagued me for a few weeks a month or so back. If your running multi monitor setup, try disabling your non main monitors and seeing if you still crash in game. What I did to fix it was.

    Exit FF14, Right click desktop > Display Properties > Select 2nd displays > Select Disable from the drop down. Restart your System, Load FF14 up, and then exit the game again. Re-enable Monitors you disabled the same way. I hope this helps. I would randomly crash and tried disbaling any overlays and anything extra none of it helped at the time. I think something In FF14 tries to output to the 2nd monitor causing this crash, thats speculation though.
    (1)

  2. #2
    Player
    MerumHinoke's Avatar
    Join Date
    Nov 2019
    Posts
    5
    Character
    Merum Evaluna
    World
    Louisoix
    Main Class
    Samurai Lv 90
    Guys, after uninstalling all my NVIDIA drivers with DDU and reinstalling them, I started the game from the file I copied pasted a month ago on my external hard drive, I since 2 days and 12 hours of game, no crash...
    (1)

  3. #3
    Player
    laureall's Avatar
    Join Date
    Oct 2017
    Posts
    23
    Character
    Laureall Morgan
    World
    Jenova
    Main Class
    Bard Lv 80
    Last night while doing a map I was getting ready teleport to lakeland and my game crashed and got the same error message. Now When I try to log in it crashes at the loading screen as well. Any updates?
    (1)

  4. #4
    Player
    aceractys's Avatar
    Join Date
    May 2016
    Posts
    1
    Character
    Anri Tarquin
    World
    Behemoth
    Main Class
    Paladin Lv 80
    Hiya! So I've also had these errors take place for a while now and it may be a coincidence but lately I've noticed far less crashing if I boot another DX11 game prior to FFXIV. Is there a chance that it may have something to do with the shader cache generated with DirectX? I'm pretty much guaranteed a crash if XIV is the first game I boot for the day. Could anyone else test this on their system too?
    (1)

  5. #5
    Player
    Travithymia's Avatar
    Join Date
    Nov 2019
    Location
    Ul'dah
    Posts
    28
    Character
    U'traci Odh
    World
    Tonberry
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by aceractys View Post
    Hiya! So I've also had these errors take place for a while now and it may be a coincidence but lately I've noticed far less crashing if I boot another DX11 game prior to FFXIV. Is there a chance that it may have something to do with the shader cache generated with DirectX? I'm pretty much guaranteed a crash if XIV is the first game I boot for the day. Could anyone else test this on their system too?
    I deleted my DirectX Shader Cache through the Windows storage settings and nothing was fixed for me. I also launched a game of Civ V in DX11 beforehand.
    (0)

  6. #6
    Player
    Daevian's Avatar
    Join Date
    Apr 2014
    Posts
    11
    Character
    Daevian Laerin
    World
    Famfrit
    Main Class
    Thaumaturge Lv 50
    I've been going crazy since 5.1 thinking it was my pc and trying to fix it (Even formatted and reinstalled windows for it to continue happening), I'm glad to see I'm not the only one with this issue lol
    (0)

  7. #7
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    This error can occur from a number of situations, however, the end result is the same: the game can no longer operate and is forced to close. This can be the result of conflicting programs, overlays or drivers, corrupt install files or stressed, overclocked or faulty hardware. Unfortunately, it is difficult to determine the exact reason as the end result is the same and must be addressed on an individual basis.

    If you are experiencing these issues with the game, please try the troubleshooting listed here: https://sqex.to/yHxyN

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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