
Originally Posted by
ty_taurus
The thing about being a healer and the responsibility of keeping the team alive is ultimately that it's a pass-or-fail responsibility. Either your team survived and cleared or they didn't. This doesn't necessarily mean that when you fail, it's all your fault. That's something that's more about mechanics, but it is your fault when your team fails because you couldn't heal the tank in time, or some similar example.
What it does mean is that there's no real way to really separate the bad healers from the good healers from the great healers on healing alone. Heal parsing isn't a thing because there's a hard limit to how much you can heal.
So what does actually establish which healers are bad, which are good, and which are great is definite largely but what else they can do on top of keeping the team alive. Basically, it means being a good healer by doing nothing but keeping the team alive is the bare minimum of what you are expected to do. It's a lot like a job in the real world.
If you're hired as a cashier in a cafe, your responsibility is to manage the cash register at whatever store and assist customers with their purchases. If you do that and only that, you're doing your job. But if there's no one currently purchasing something, what's stopping you from wiping down a table, sweeping a floor, cleaning the bathroom, or wiping some windows? Sure, you weren't hired as the janitor, but that doesn't mean you're incapable of optimizing your time. This doesn't mean go wipe the windows while people are waiting in line to order of course. Your responsibility is first and foremost running that cash register after all. But there's a big difference between Susan who sits at the cash register on her phone when no one's in line, and Bethany who's on her knees cleaning the wall tiles with a scrubber. If you were a business owner, wouldn't you prefer to hire Bethany?
Same is true for Bethany who mains White Mage and finds every opportunity to weave in Glares and Dias where Susan stands there, vacant for 5 seconds before the next raid wide AoE.
This doesn't mean that Susan is necessarily a bad healer if she can keep the team alive, but she's not a great healer--i.e. she's not optimizing her time the best that she can. When it's Susan being lazy, and not doing it even though she can be, then we just don't like Susan and kick her from our static. If Susan is just overwhelmed because she's new to healing, her ilvl is low, or she's learning the fight, then we can understand her plight and work with her as she gets better to hopefully evolve into Bethany.