Quote Originally Posted by Dyvid View Post
Take it as you want, but unless you actually work in Square Enix's Finance Department and has access to their operating cost, you don't know. Also, from the the Live Letter, they are adding a new data center. Again, I don't work in SE's IT department and can only go off what they tell me......
We don’t need to know their internal operating costs, and here’s why.

Either they’re in line with the rest of the industry, in which case we only have to know what the standard is. My last three employers have been an internet carrier and two software development studios, the first focused on delivery of massive scale web content. I have been involved in these decision making processes and have seen how we’ve shaped our datacenter strategy to compete in today’s world.

OR

They’re not in line with the rest of the industry and are incurring much higher costs due to poor choices. If that’s the case, how long is it justifiable for us to continue paying for those poor choices? The datacenter move they performed for Stormblood was undeniably expensive and difficult, but there are still significant enough lag, stability, and DoS problems for a lot of players, and we’re still being denied basic requests because “server limitations.” Now, they plan to perform a logical reshuffling of the servers in the hopes of social engineering the players into being their load balancing solution. Remember how well that worked with Road to 60 and all the perks for transferring to vacant servers? Yeah not so well.

If they were ponying up the cash to do infrastructure the right way instead of the cheap and easy way, I could at least feel like they were reinvesting an appropriate amount of their profits into improving the game for us. But they’re not, so I don’t even have that.