Quote Originally Posted by Lambdafish View Post
You do know the reason that they won't right? That screenshot is really poor evidence of the DC causing your loss. If they let you have your save back then they suddenly have to be more lenient with others and that opens up a rabbit hole when people start intentially DCing in order to get GMs to reset a bad run. SE are paranoid about this kind of thing, but it's not totally unjustified. At the end of the day can't prove that your DC was caused by the DDos attack wholeheartedly, so you should be asking for the Devs to implement means to protect from it. Your save is a lost cause.
But, our D/C was caused by the DDoS. We had a 500+ player queue to get back in. My discords were blowing up with "Primal Down" "Aether Down". The FaceBook groups were going beserk with messages of the servers going down as well. So there is more than enough evidence to back it up. And SquareEnix knows the time frame the DDoS hit their servers. If they don't then their system is way out of date and needs serious replacing and upgrading. Even the most basic of tech companies have EVERYTHING timestamped. My old retail job had our old point of sale registers time stamp everything. Power outage? Time stamped when the computers died. Computer froze? Time stamped when I had to force restart. Home office had to call me each time they noticed something odd with the time stamps.

And the response to Midi's initial post did say that we probably were defeated before the server realized that we had been disconnected. What has me so fired up is that we did not even come back into the game dead in palace.... we came back ALIVE in South Shroud! Normally, if you d/c in a duty, you reappear IN THAT DUTY, unless you have been vote kicked out. Palace seems to be the exception to the rule. I must also note, that Midian got back in before I was TECHNICALLY out of the game, we were all on voice chat, so the "you were all out of the game" excuse will not work here. Even if we had returned to all of us dead with the loss message on screen wouldn't have been as hard to take as just losing ALL OF THAT progress due to a DDoS attack.

And yes, once again, it was the DDoS attack. I RARELY disconnect. When I do, it's always when there's outlying issues on SE's end, like the recent attacks. Also, RIGHT AFTER we got back in, they even made an announcement that the data centers were being hit during PEAK HOURS to kick the most players off. Let's see, the time stamp there is 8:54pm eastern.... that's 5:54 my time. PEAK HOURS. DDoS.

--EDC