Move the servers back?

[Zephanoa]

Wish people would understand business 101. It don't affect everyone but a vocal minority (again I'm not saying its okey but this isnt helping) and if the issue is routing from NTT to you it is at NTT and not SE where the problem lies.

Of course it would remedy to change to a new data center and ISP but we don't know that. You have to remember SE felt the move was a needed change for futureproof their game since they were bottlenecked at the old centre in Canada.

Pretty much this. Technically it isn't SE's issue as their equipment is working as intended but the upstream equipment that belongs to NTT is the issue. SE has to be willing to put pressure and work with NTT to resolve and they won't. End result was my thread was never answered. I ended up having to buy in to mudfish to circumvent the routing issues.

[Daniolaut]

SE already has 2 NA data centers. They could have one in Canada one in CA.

That’s all I will say any more on the matter in light of a certain matter.

[Kurando]

SE also has 3 data centres in Japan (which they don't really need), they COULD have one in South East Asia or Australia to help oceanic players, but there is always more to it than a simple move.

[Valkyrie_Lenneth]

SE also has 3 data centres in Japan (which they don't really need), they COULD have one in South East Asia or Australia to help oceanic players, but there is always more to it than a simple move.

They have 3 "datacenters" which are server clusters, not physical datacenters. The same as US, where we are in 1 datacenter, but there are 2 clusters.

[reiichi]

They have 3 "datacenters" which are server clusters, not physical datacenters. The same as US, where we are in 1 datacenter, but there are 2 clusters.

I don't think people understand that it's cost-prohibitive to buy hardware to put in datacenters all over the world, leaving software maintenance and tuning of those servers aside.

[Valkyrie_Lenneth]

I don't think people understand that it's cost-prohibitive to buy hardware to put in datacenters all over the world, leaving software maintenance and tuning of those servers aside.

Yup...

Some of the servers I work on are 30k each...

I've worked on some stuff that costs in the millions for one piece of equipment.

[Kurando]

They have 3 "datacenters" which are server clusters, not physical datacenters. The same as US, where we are in 1 datacenter, but there are 2 clusters.

Do you have a source for this? Didn't know you work for SE, so just curious as I can't assume it's the same for every single MMO out there...

[Valkyrie_Lenneth]

Do you have a source for this? Didn't know you work for SE, so just curious as I can't assume it's the same for every single MMO out there...

It is for SE, It is not for other MMO's.

You can easily determine this by running a trace on the IP addresses for the servers in the different clusters. They all follow the same hops to the same locations other than the world server being different, or the "datacenter" cluster being different.

Each "Datacenter" is comprised of multiple physical servers that make up the multiple "world" servers, and then a couple of physical servers that make up the "instance" server for each "datacenter" cluster.

This is replicated in the same physical building for the different "datacenter" server clusters in the 3 countries where they are hosted. Japan, the US, and Germany.

The NA servers are in Sacramento, CA, the EU ones are in Frankfurt, Germany, and the Japan ones are in Tokyo.

[Darrcyphfeid]

I don't think people understand that it's cost-prohibitive to buy hardware to put in datacenters all over the world, leaving software maintenance and tuning of those servers aside.

I think people understand just fine? If Square is unwilling or incapable of footing the bill to meet the basic needs of their playerbase, however, they should not be releasing MMOs to begin with. But if they choose to not pay, and choose to continue releasing games like this, they've got no one but themselves to blame when the damn things collapse.

New players aren't going to give them any benefit if the game lags them out during their free trial/first month. People paying a subscription will inevitably get tired of not being able to enjoy the service they're paying for.

[Kurando]

snip.

Ok cool well without sounding rude, testing hops and making an explanation of what you think it is (whether it's true or not) isn't really a kind of source I was looking for. When someone asks for a source they generally want something official, but anyway it's not really worth pursuing was just a simple curiosity.