Move the servers back?

[alimdia]

I wouldn't want to change servers just to get onto an East Coast server. The previous location was, I believe, further away from me than it currently is, but my ping is worse now than before. Would I like the servers to be right next door to me? For sure I would, but that isn't what I'm asking for, at least not specifically. I don't know what I'm asking for, I just want it improved.

Depending on where you're located the network backbone from southeast to northeast of the US is actually shorter than east to west, so that's why most people not living in the west coast had a decent ping to Montreal, barring level 3 shenanigans.

I live on the east coast in WV on a mountain and I've not noticed any issues with the new location, or the old location. My internet is Comcast Blast, I get about 250mbps down and a 30ms ping. My game connection is great 95% of the time. The 5% when it's not is because I'm downloading something, or someone is watching 4k Netflix in my living room.

Are you pinging the correct IP address? That seems way too low compared to the average from the east coast.

[Ryios]

I seem to recall a TON of issues in the old location.

Anyone remember 2.0 Titan HM runs.... So many people lagged so bad they couldn't do the encounter without being knocked off the platform. So 6 geared people with good connections just started selling it. Canada isn't exactly a good location for the servers either.

It's probably just a routing problem, not the location. They just need to work on the route. They could have old legacy equipment at the old location that's still being talked to. Might get better with time.

[KiwiMonkey]

I completely agree that San Jose has sh*& for routing. It's such a lag fest every single night.

I started playing FFXIV about July 2017. Have been loving it since then. Never had any kind of connection problems. Then one day, the servers were moved to San Jose, CA. Ever since then, every night, around 8 PM Central Time, my ping goes sky high. If I click a mineral deposit to gather, it's roughly a good 10 to 30 seconds before it hits. If I'm in a dungeon, I'll see people and then a few seconds later, they go running by. I've had an entire area stop moving for a full two minutes only to "replay in fast forward speed" in increments until I eventually get a disconnect.

Sometimes I can just power through it and live with it. Usually the lag lasts for about 45 to 60 minutes then it stabilizes out. Every now and then, it's so bad, I just log out and go play something else.

I'm in the mid-west (TN/KY/IL area)
Central Time Zone
Comcast for internet

If SE could ever create a data center connection for the mid-west and another for the east-coast, that would be awesome.

This is the only game I have consistent, reliable lag on.

[Mesarthim]

I had severe packet loss around Texas when it was at the old location. Now sure my connection is smoother now that it is on the west coast but my route still goes through bad nodes of NTT during primetime and my latency shoots up to 230ms+ and packet loss the moment it touches NTT's side.

I seem to get the short end of the stick regardless where the servers are. Not all nodes are bad but I always get sent through the bad ones.

Also having a ping of 100 isn't unplayable since my ping at the old location was 170ms.

[Valkyrie_Lenneth]

If you started playing in July 2017, the servers were already in CA. They moved with the expansion launch in June or just before in May.

[KiwiMonkey]

If you started playing in July 2017, the servers were already in CA. They moved with the expansion launch in June or just before in May.

July was just a guesstimate. I started playing in HW and got stormblood after the launch. Back when I had to do conj up to 30 then arc up to 15?

[hynaku]

Maybe they should just go with another server provider other than NTT. Every time I run a tracert it shows hop right before last one that is malboro server one it always requests time outs and ping to it jumps way higher than the rest or them and also belongs to NTT that hop.

[Penthea]

The problem with moving the servers back to where they were is it only fixes the issue for us. I have friends that play that live in a different state where they were affected like we are now, and since the move they are not affected anymore. What they need to do is put this in a central location for the servers where no area is being affected.

So the answer is more servers, I suppose.

I wonder how it is for EU players? I have yet to hear about EU players having an issue due to proximity to servers. But this could be partially due to how internet speeds tend to be far better there than in and around NA : /

[Darrcyphfeid]

I wonder how it is for EU players? I have yet to hear about EU players having an issue due to proximity to servers. But this could be partially due to how internet speeds tend to be far better there than in and around NA : /

I feel like there's at least one thread a day that pops up on Reddit complaining about lag issues on the Chaos datacenter. Has been happening for several months now at least, though I can't say I've bothered to read through them to know the cause.

Amusingly, I don't see nearly as many "welp, Primal's dead again" posts these days. No idea what's up with that.