Move the servers back?

[Luna-M]

To be fair, it didn't make sense for them to move the servers in the first place either and piss off the people that had a good connection with suddenly a lackluster one. Surely, with how much the move costs them they could have just opened another server location for the West Coast.

Didn't they say they couldn't improve their data centre at the old location? I'm sure i read something like that.

[MomomiMomi]

Didn't they say they couldn't improve their data centre at the old location? I'm sure i read something like that.

They did say something like that.

[reiichi]

Didn't they say they couldn't improve their data centre at the old location? I'm sure i read something like that.

They'd basically run out of available space to install new servers, due to space and power constraints. So they would have needed to move datacenters regardless if they wanted to expand. (Now, perhaps they could have just gone down the street or something as opposed to across the country).

But they also switched datacenter vendors when they moved. The current NA datacenter is managed by NTT, which also happens to be a major ISP in Japan. It makes sense that they likely got a good deal to use one of NTT's Datacenters. (Which, there are a couple on the East Coast too iirc, but only a few nodes in the middle of the US, which other ISPs aren't really routing to).

Edit:
Even as someone in California, my evenings have been getting pretty bad. But it's not really the FFXIV itself so much as the other equipment on the way. I'd urge people to grab a tool like Pingplotter (yes, there's a free version) so they can see where the connection dies. A quick look after the stats have built up show it's usually issues with a bunch of the NTT nodes as they're probably getting overloaded, just like the previous Level3 ones did. There's nothing SE can do to mitigate that when it happens since it's not directly happening in the datacenter.