Quote Originally Posted by Kirsten_Rev View Post
Now I can't speak for other forum-goers, but I'm guessing I'm not alone in feeling this way. It's risky for SE to continue disregarding our collective opinions. There's a tipping point somewhere, a point at which people will start leaving for less-monetized MMOs. I don't know where it is, but SE keeps inching closer. When, and if, that point is reached, it'll be a negative outcome for all players of FFXIV - regardless of whether or not they're OK with things like the app or Mog Station.
In fairness, they'll be the first to know when that happens, since all these financial decisions are made by looking at metrics. (They keep adding these options because people keep buying it.) They also do pretty extensive exit surveys and have tons of feedback from many sources so that, when the trends start pointing in a certain direction, it should not be hard to figure out why. But I suspect the solution they arrive at will not be to just suddenly roll back the MogStation or the premium app. Rather, I suspect they'll reconsider the underlying subscription model for the game. The thing that riles people up the most about all this monetization is that they're paying a subscription, so the easy fix is just to make it so that you don't have to pay a subscription to play the game. That will also help push their player numbers up, exposing more people to up-sells and side-monetization. I suspect their own version of "WoW Tokens" might be the next step down this road.