Ok, lets do it, WHAT is wrong with this game?

[MuseTraveller]

Don't talk nonsense! If there's a fly in my soup why tell the waiter and get it fixed when I can just not eat it and still pay for it?

Because next time they will let a roach slip in the soup with the idea that no one will complain since no one ever complained from the fly before.
And this is how restaurants close.