“non-essential” premium content, does SE want this kind of reputation if it continue?

[Skivvy]

What I mean is that FFXI already sold extra wardrobe space and also you had to pay for character slots, from what ppl tell me about the game it's more crippling than here, but I could be wrong. Point is that what's happening is not really doing anything out of the straordinary

Mules have always been popular in XI, but they are handy for far more than just storage. I think the big perks are when used as crafting alts, gardening armies, bazaaring, more auction house space, free daily item etc. Big money can be had from mules. Up until 2016, when they started selling the 2 additional gear storage slots, this was the only additional in-game "perk" you could buy in addition to your sub.

If the only thing that XIV sold were additional retainers, I don't think the backlash would be so strong. But as it is, they have a massive cash shop full of exclusive mounts and costumes. They are introducing a sub-based app for in-game perks. And then there are the 9 additional retainers for sale. The last one annoys me a bit just due to how it was handled by SE. SE tried to explain why they couldn't increase inventory, but then suddenly those concerns seemed to poof once the sales became available. Another sore spot is that we still don't have a free 3rd retainer after 5 years.

One thing by itself may not be horrible, but when it's all combined together, it's not painting the best of pictures.

Of course, this is just my opinion. I understand not everyone is going to feel the same as me.