“non-essential” premium content, does SE want this kind of reputation if it continue?

[Radial]

You do realize that the mogstation cash items are do to the demand people request on social media, forums, in game, and other sources right? They are thinking of the community and in a way it is called a business for a reason. Based on your post you seem to misunderstand the whole meaning of the word.

Business ; The activity of buying and selling commodities, products, or services:

Purpose of a business ; is to offer value (through products and/or services) to customers, who pay for the value with cash or equivalents. Minimally, the money received should fund the costs of operating the business as well as provide for the life needs of the proprietor.

With this being said; you do realize everything is considered OPTIONAL ; meaning available to be chosen but not obligatory.

Hence the Cash shop which we the consumer are to blame for.

As for the whole Lag issues ; -.- you do realize that there are multiple factors that can affect this, NOT just SE. Device, technology changes example; PC 32bit system , recommended to use 64bit system. There is also product knowledge somehow people want to run at max settings when their system can't handle it. Then it crashes and blame the company.

I do agree that the company can be better prepared for expansions and to be honest I was impressed with Stormblood. Compared to Heavansward, it was a huge improvement in congestion controls so they have shown that they are trying to make it a better experience.

Saying it is due to demand doesn't really add up, that may be true for some items but jump potions for example were almost universally panned and yet we got them anyway.

I'm not sure why you think quoting the definition of business in a condescending way is an argument? Anyone who has actual business experience knows that a huge part of running a business is competition and keeping you customers happy and loyal. This weird justification for any behavior with "Its a BUSINESS" is unique to digital goods, I have no idea why. People would not accept this for anything else.

Regarding things being OPTIONAL , Textures are optional, you could technically play the game in wireframe mode just fine, sound and music is optional, dont NEED them to play the game. Graphic settings beyond the minimum are optional. If you go down this weird subjective rabbit hole 99.99% of the game is optional. Makes no sense to tell people who don't like this its OPTIONAL . Its a meaningless point.

I was not talking about client lag, tho there are issues that highlight SE laziness and incompetence in the move to dx11 with crashes and driver problems that are easily preventable on SE end, as well as lack of proper Anti Aliasing. I was talking about connection problems with the server location and move. I have done network contracting for game companies before and the issues with packet loss and routing in ffxiv are absolutely preventable and solvable,as evidence by the fact no other MMO has this problem. This isn't random intermittent lag that happens to some people in all MMOs, this is chronic specific problem that is easily traceable to a specific point and has been happening for years. if SE actually gave a crap and was willing to spend money to do their literal job as an MMO service provider it could be fixed in a day.

[ManuelBravo]

Saying it is due to demand doesn't really add up, that may be true for some items but jump potions for example were almost universally panned andyet we got them anyway.

I'm not sure why you think quoting the definition of business in a condescending way is an argument? Anyone who has actual business experience knows that a huge part of running a business is competition and keeping you customers happy and loyal. This weird justification for any behavior with "Its a BUSINESS" is unique to digital goods, I have no idea why. People would not accept this for anything else.

Regarding things being OPTIONAL , Textures are optional, you could technically play the game in wireframe mode just fine, sound and music is optional, dont NEED them to play the game. Graphic settings beyond the minimum are optional. If you go down this weird subjective rabbit hole 99.99% of the game is optional. Makes no sense to tell people who don't like this its OPTIONAL . Its a meaningless point.

I was not talking about client lag, tho there are issues that highlight SE laziness and incompetence in the move to dx11 with crashes and driver problems that are easily preventable on SE end, as well as lack of proper Anti Aliasing. I was talking about connection problems with the server location and move. I have done network contracting for game companies before and the issues with packet loss and routing in ffxiv are absolutely preventable and solvable,as evidence by the fact no other MMO has this problem. This isn't random intermittent lag that happens to some people in all MMOs, this is chronic specific problem that is easily traceable to a specific point and has been happening for years. if SE actually gave a crap and was willing to spend money to do their literal job as an MMO service provider it could be fixed in a day.

What do you mean it does not add up? Have you even seen the request on forums for certain items? Past events? re -releasing items in some sort? Supply and demand determine how a business can thrive and yes I do have a business degree, however it does not take a degree to have common sense and realize that this type of business is not a charity type. As for why I gave explanations and definition of what a business means, hoping that people can connect the dots and have some type of hope that common sense still exist in the world, is not meant to be condescending. It was meant to back up my argument on this whole matter. Keeping customers loyal and clients happy in a perfect world would be ideal. Now lets get back to reality, NO business can have a 100% customer satisfaction and thrive. People are too conceited, fail to take responsibility for their actions, lack the common sense to read the terms of use which would eliminate some of these threads that lead no where, and fail to realize that the culture of online gaming has changed to what it use to be.

I'm a tech by profession, and your right many things can be optional tech wise, however we are talking about content here that is being sold. So stay focus personally it's rare that I have any connection issues or even have had many problems that people claim here to have. I've been able to replicate them on lower spec systems, however on my main one extremely rare issues. So by trial an error I can only say most players do require upgrades being technology is changing and either can't afford to, don't have the knowledge to do so on their own, or don;t want to face the fact that their device is obsolete to an extend. Sure it plays other games why won't it play FFXIV people would most likely say as an argument to which it is a very simple response. Programs vary not all games have same requirements. -.-; I will agree companies now and again will have issues and are addresses as patches are being released, their notes give great things of what has happened. So yes it is work in progress. It is a program and as new content is released it is realistically acceptable that bugs will pop up. However lack of common sense is a complete different story. No company can fix that.