Regarding Reports on Recent Connection Problems with the NA Data Center

[CupcakeCow]

I'm really glad I saw this, I signed up for the forums today JUST to post about my issues.

It happened yesterday and today, both at the same time (~6PM EST), I get kicked with a server connection error out of nowhere. No lag, no other internet connection issues - so no forewarning at all. It's one of the 90k errors.

I just got booted from Cutter's Cry 7 times before feeling awful for my party and leaving (I was healing... no bueno.) I can't provide much info except the time it's happened the last few days (Again around 6PM EST) and the fact that I run a speedtest when it happens and it's not an ISP problem.

Back again to just post an update. Exact same issue, ongoing since Friday. I'm on Excalibur, the 90002 errors are every few seconds but only if I'm in combat (dungeon, PvE, anywhere.) Between 7:30pm - 8pm EST it's as if a switch flips and the issues stops. To reiterate, I NEVER had this issue until Friday, and now it's been every day within the same time window 5pm - 7:30pm EST. It's not my internet or ISP. (Happened again just before at around 5:20pm EST)

[Callinon]

Back again to just post an update. Exact same issue, ongoing since Friday. I'm on Excalibur, the 90002 errors are every few seconds but only if I'm in combat (dungeon, PvE, anywhere.) Between 7:30pm - 8pm EST it's as if a switch flips and the issues stops. To reiterate, I NEVER had this issue until Friday, and now it's been every day within the same time window 5pm - 7:30pm EST. It's not my internet or ISP. (Happened again just before at around 5:20pm EST)

I'm sorry that's happening to you, it sucks, it's pretty much what's happening to all of us. Unfortunately SE isn't going to do anything about it. Behold:

Thank you for patience and assistance while we worked with the upstream ISP in question to investigate the connection issues that have been reported throughout the thread. These reports, details, and traceroutes aided our infrastructure teams in conducting detailed investigations into the difficulties connecting to FINAL FANTASY XIV through certain upstream ISP servers. As a result of this investigation, it was found that the issues were not related to the FINAL FANTASY XIV servers. As such, we have also been sharing the collected data with the upstream ISP in question for further reviews and investigations.

We apologize that these difficulties have been ongoing, and that we don’t have an immediate resolution to share. Although we have no direct control of the situation, we’ll continue to work with the upstream ISP to investigate whether there are any specific troubles that they can isolate and work towards a solution. We’ll also share any additional updates should they become available.

If you wish to make detailed reports about your connection difficulties, we recommend contacting your local ISP directly to try to improve your connection with the upstream ISP.

Thank you again for your patience and assistance throughout this process.

My sincere recommendation if your game is in a state you don't feel is acceptable is to unsubscribe.