I am one of the newbie that enjoyed the change and explained why in another post before.
I don't understand why people call us ''white knights'' for defending this. To be white knight, you need to defend a cause that it is obliviously opposite of what you are personally thinking and just defend for the lulz or because everything SE do is blessed by god. I liked the change very much and some other people too. We are defending another side of how to play this game which should be heard as well as yours.
However, I totally agree that they did a mistake putting cutscenes in the first place during a duty. I am not trying to defend that and I would be called white knight if. They probably did not foresee this problem back then. Now they need to correct their mistakes and choose which side the please: Newbies or Vets. They also need to think about technical and resources constraints. I am defending their choice to try to make it right for the side of new players.
I mean I can see clearly their thinking: These duties are for Newbies only, let please the noobs first so they can at least experience, somewhat,a real Final Fantasy ENDING which is our brand signature with a change that do not take us too much time to do (I am guessing) as it does not concerns the majority of the playerbase anyway. We will probably have some complaints and it will make MSQ roulette queue longer, we will increase the rewards and see how it goes. Let focus on pleasing vets with end game contents (Eureka seems the talk on forum, dunno what it is lol ) instead of 2 hours of CSs MSQ .....
For alts and noobs that want to skip unsync ( dont't think it is a majority really ....), well too bad, but we will decide to make them loose 2 hours of their life watching our cutscenes (because it is too long to change ? if it is an easy fix, then they would have done it wouldn't they ?)... If they loose subscription because of this which represent less than 1% of the game life duration, this subscription would not last long anyway. They won mine for sure.
My 2 cents