Third time also form me...this time also the ps4 turn off in safe mode, and the os4 told me that it turn off for policy of power saving, the ps4 made the check of the data and ffxiv start again the download. We pay olny to download patch ? Really i'm thinking to ask refound from paypal bacause you don't give me possibility to play. Maybe this is the best solution to make they resolve this issue. After they receive all the refound fron paypal maybe they start to work in good way.