[Data Center USA] Ping increased. Report your changes here.

[Kosmos992k]

You are really missinformed. The network does not follow a straight imaginary line into the destination. South American network goes through a submarine cable which ends up in the North American east cost, so it is logical that our ping has been increased, since SE did a pretty dumb decision of moving the servers all the way to the fucking west coast without doing any kind of research about it's impacts in South American players.

You're really misinformed and should read my posts closer. I know precisely how the Internet and tcp/IP is routed, how the routers and their routing tables work and how DNS handles things. Moving the servers physically closer to you in South America doesn't increase your ping, and it's pretty ignorant to claim that it does. The routing of the data packets from your system to Sacramento is the issue, not the server location. Good grief there are players in Australia who are seeing 60ms drops in ping times and sub 300 pings now. You're closer to the servers than they are now, you have to recognize the role of poor routing in your current trouble. The idea that moving the servers however many hundreds of kms closer to your location increased your ping is just a fundamental misunderstanding of how the Internet works. It's an entirely dynamically routed network. If you pick up a server and move it 3000 km it will take time for the routing tables to update across the Internet to reflect that new location and optimize the routing of data to that new location.

There is more than one path for data to take from South America to North America, it's not just a single undersea cable.

As for the use of curse words, thanks for the emphasis, it was unnecessary. I've seen more than one player from South America quoting improved pings in the region of 150ms. I have no doubt that performance will vary from country to country and ISP to ISP. But, that is not something that SE can account for when they move their servers. However, the dynamically routed nature of the Internet will ultimately help resolve the issue, unless you happen to be in a country that has very limited Internet connectivity inbound and outbound, in which case you have my sympathy. However You should be aware that any undersea link from SA to NA likely hits the US in Florida, the straight line distance from there to the old data center location vs the new location is broadly similar so you shouldn't see any major change in ping due to that. It is, once again, a routing problem that may resolve itself over time.

Out of posts for the moment, so replying here;

Who's the ignorant one here? South America is a special case because laying cables through the most dangerous terrain in the entire world is not cost effective. And that's not even considering the politics of some of the regions those cables would have to run.

**snip image**

Um, that's prehistoric in tech terms, it's from 2010.

Try this;

http://www.submarinecablemap.com/#/

[Zeroblade]

Just saw this thread and read some of the responses and lol'd hard. Its so refreshing to see a proper IT professional response. Doing a server move and especially from coast to coast put in some serious overtime costs for the workers that I expect baseline performance before they tweak for improvement. All these people who "demand" the servers go up and "dropping game cause my ping jumped 50 points etc" have no clue how any of this works. Let's see them stay up throughout the night staring at a computer monitor while being in a conference call at 1 AM.

[Rakhabit]

There is more than one path for data to take from South America to North America, it's not just a single undersea cable.

Who's the ignorant one here? South America is a special case because laying cables through the most dangerous terrain in the entire world is not cost effective. And that's not even considering the politics of some of the regions those cables would have to run.

[ChameleonMS]

Here is an interactive map of the submerged cable network.http://www.submarinecablemap.com/

[Raikki]

YHowever You should be aware that any undersea link from SA to NA likely hits the US in Florida, the straight line distance from there to the old data center location vs the new location is broadly similar so you shouldn't see any major change in ping due to that.

Sprint.net Looking Glass:
Miami, FL -> Montreal Datacenter: 36ms
Miami, FL -> Sacramento Datacenter: 94ms

Cogent:
Miami -> Montreal: 40ms
Miami -> Sacramento: 90ms

Hurricane Electric:
Miami -> Montreal: 47ms
Miami -> Sacramento: 100ms


Montreal is MUCH closer to Florida than Sacramento is in a straight line as well, ~1400 miles vs ~2500 miles.

[NanaWiloh]

Sprint.net Looking Glass:
Miami, FL -> Montreal Datacenter: 36ms
Miami, FL -> Sacramento Datacenter: 94ms

Cogent:
Miami -> Montreal: 40ms
Miami -> Sacramento: 90ms

Hurricane Electric:
Miami -> Montreal: 47ms
Miami -> Sacramento: 100ms


Montreal is MUCH closer to Florida than Sacramento is in a straight line as well, ~1400 miles vs ~2500 miles.

Boise -> montreal 100ms 2600 miles
Boise -> Sacramento 45ms 720 miles

The route your connection uses has more effect on latency then distance between you and the server. My connection makes more hops reaching the new data center then it did reaching the old data center.
Thank goodness level3 is gone as well about time.