Quote Originally Posted by Dustytome View Post
Again he hasn't requested a refund according to the information thus far, just a transfer of game time from one account to another.
It might not matter. If his card doesn't require exhausting all matters of recourse with the company, he can just take it to the credit card company.

If you haven't noticed, credit cards are quite focused on the convenience factor.....just depends on the card benefits. People do so much international buying/selling, cumbersome requirements to get a resolution are not conducive to convenience.

(That is not to say it won't irritate vendors)