Yoshi P addresses lag. Its time to deliever...

[Tupsi]

Would anyone who isn't going through these issues be willing to post a traceroute? I'm curious as to what hops people who aren't rubberbanding go through.

I believe this was their datacenter IP:

Did you not read my post?

You may want to actually read the thread yourself.

Like I said..when EVERYTHING else in my library of hundreds of online games works

If you actually read the thread you would know - Other MMOs aren't all going to the same location and at times aren't even taking the same route. If Level3.net is having issues sending data to certain spots, it won't affect everything unless they all go to the same spot.

If for example say Blizzard used Level3.net to route Socal players to their servers, it won't have issues, but if the DC they use for WoW is located in the same spot as XIV ARR, they'll have issues because it's Level3.net, not Blizzard.

Also, if people don't keep up with the news or anything - there's been a ton of pretty terrible weather in that side of the country..which can affect communications especially if the infrastructure is pretty old.

[Omagana]

Have fun folks

[Tiggy]

It's not hard to see where the blame lies. Stop trying to put the blame elsewhre. There are hundreds of post on these forums...thats all the proof you need.

Actually it clearly is hard to see where the blame lies, and it's because people like you continue to say things like this "There are hundreds of post on these forums...thats all the proof you need." Actually, that isn't proof at all. By using that as "proof" you are committing a blatant logical fallacy. Posts are not proof of anything. The posts show there is a problem that should be looked into, but they do not in anyway shape or form lay a basis for a logical argument proving without a shadow of a doubt that it is SE. It isn't proof of anything except you assuming that a mass of people somehow equals technical proof. I don't really care how close you are to the Canadian border. That doesn't mean anything what so ever. Sure, your ping will be lower, but that's it. It does not make you immune from a bad route to the servers that would still exist between you and the server. Also, simply pointing out that "other games work" does absolutely NOTHING to show why they work. It has no analysis for where the servers were located, or the performance level of those nodes between you and each of those uniquely located servers. The network topology that exists between you and the server for any game directly affects your performance when connecting to that server. In our case there is considerable evidence there ARE very specific nodes that we players can prove are causing the problem. These are nodes that players are hitting when trying to access SE's FFXIV servers. This is a fact, and many players have pasted that info in the dozen or so lag threads that have appeared. It is players like you who want to keep ignoring that hard evidence and then throw "fanboy" or "white knight" at someones face. My apologies for using hard evidence over "a bunch of forum posts" as a basis for my reasoning.

[Lecreuset]

Threads like these are pretty entertaining

[remidi]

Okay last reply....since know one wants to read what I actually typed.... You are too busy blindly defending as you are taking offense to people talking bad about SE. You shouldnt be...we are gamers and are ont he same team. You should be looking out for your fellow gamer but you just see an opportunity to act like an ass and you want to jump on it.

IF I GO THROUGH LEVEL3 I DO NOT ALWAYS DEAL WITH LATENCY. MOST TIMES MY PING IS FINE! ITS NOT THE WEATHER. IT WAS LIKE THIS WHEN THE WEATHER WAS FINE. The last idiot in one of these threads tried blaming the cold and that it was messing with Fiber Optic density...../facepalm

I live in Buffalo NY. Im pretty sure I know how the weather works...Next will it be the suns position in the sky?


Okay..you can go deal with that now and blame everyone but the guilty party some more.

It's their servers. As soon as it becomes primetime we deal with lag. End of story...its them. It won't be so funny when you are looking for people all day in the PF due to people quitting due to lag.

Just look at the tech support forums. There are post with HUNDREDS of threads on this issue. But go ahead...put the blame elsewhere.

[TeaTimeBear]

That's what I thought too! Wasn't even relevant to the final release at all. The other one I know was pre 2.1 since it was used in the big thread talking about the lag. It was one of the pics I thought helped bring us the .1 positional update.

As for proof Tupsi...people don't care. I've seen multiple threads with this topic, and each thread is dominated by frustrated people who have absolutely no fundamental understanding of how the internet actually works. They throw "but it doesn't happen in other games" at us like the servers physical location means absolutely nothing, and they seem to think every location on the internet is created equal and all routing to a server must of course be controlled by the company who made a video game. They don't care to learn how these things work. They only want to vent and be frustrated. Meanwhile, those of us who actually understand this technology have attempted to explain it in ways they would understand. We've met, as you know, absolutely no success in that regard. We can only talk to a brick wall for so long Tupsi.



And yet nothing you said here means anything at all to the infrastructure of the internet. No matter how close you are to the servers if you happen to go through the bad node you will get lag so you living in buffalo means absolutely nothing at all. SE does not own the ISP. SE does not own the internet. SE does not own the internet backbones causing problems. Players can indeed play on the servers with no lag and without using apps like WTFast, and it's these players who prove it is not a server issue. I don't have to be defending SE to know how the technology works and therefore your assertions are utterly wrong. Throwing the word "fanboy" at people who understand the technology will do nothing to mask the fact you clearly don't understand it.

You're right Tiggy. Most of us don't have an understanding and are venting. I myself have zero background in any of this stuff (didn't think I'd ever have to learn it to play lol) I am not afraid to admit I have zero understanding with how a lot of this stuff works. You and many others do which IS appreciated at least by me.. As I was able to VPN via PS3/Mac with some vague tidbits miraculously.

While I get your frustrations, I'd hope you'd be willing to do the same. We are going on 4 months now, with the few reasons from big names being "it's your ISP" then when you ask your ISP they go " nope it's SE" then things go silent.. So you try to keep hope because you do enjoy the game. You begin to reach out to the back bone Level3. And they want zero to do with you.

You're then given three options; quit, VPN, or keep trying to fin some way to fix this problem. It sets a strong feeling of hopelessness. I wouldn't hold it against people complaining as we've been stuck for months now. Tempers will rise with all this time, and the finger pointing/no response besides user tech... It just makes it worse. It doesn't reassure people much. I feel bad as a lot of people are giving up now seeing as they feel it's fruitless. Really I wish this were an easy fix..

@ Tupsi: Thank you

[Miiu]

[...]

So primetime is the magical hour where people don't have to get routed through anything instead it goes like this: Your router -> SE Server.
Makes sense.

[...]
You're then given three options; quit, VPN, or keep trying to fin some way to fix this problem. It sets a strong feeling of hopelessness. I wouldn't hold it against people complaining as we've been stuck for months now. Tempers will rise with all this time, and the finger pointing/no response besides user tech... It just makes it worse. It doesn't reassure people much. I feel bad as a lot of people are giving up now seeing as they feel it's fruitless. Really I wish this were an easy fix..

I know the situation sucks especially when things like that aren't really clearly structured for the consumer and blame is easy to go around. Just recently at my job we had to deal with issues where we knew our ISP was at fault but even when confronted with proof they still claimed to be innocent. And it it doesn't help that fact the every time you get someone different on the support hotline.
Believe me I really wish the people who have issues good luck.

[remidi]

So primetime is the magical hour where people don't have to get routed through anything instead it goes like this: Your router -> SE Server.
Makes sense.

NO ONE is saying that. Stop using that as an excuse to be ass and have a condescending reply.

You just want to quickly reply and be an ass. When it is very clear in my previous post I know how routing works. I have done traceroutes and have watched my route not change and I can watch the rubberband start happening. I have used WTFAST and have seen the same exact rubberbanding when as well. Whats your excuse for SE now?

[Tiggy]

Okay last reply....since know one wants to read what I actually typed....

Right, because my carefully constructed reply that pinpointed specific parts of your posts clearly showed I didn't read it at all. It's logic like this I'm talking about. Blanket statements with no semblance of truth.

Also "prime time = lag" isn't always a server problem. Prime time = more traffic = network nodes that service that data center have increased throughput. That network node could very well be failing more during prime time because things changed in 2.1. As some users pointed out things got worse after 2.1. If you recall 2.1 came with the .1 positional update. It went from .3 to .1. That is a 3x increase in the amount of positional updates in instanced content. Do you not think this increased traffic would push already failing nodes into a worse state? You're "proof" still doesn't prove it is the server. All it does is prove the internet has more traffic during prime time. Big surprise there.

[Tiggy]

Snip.

TeaTimeBear, I definitely understand where the frustrations are coming from. If the players really want to get a resolution then we should be bombarding the support emails of the companies who own these bad nodes. I want to push people into making complaints that will actually help or matter. All this flaming on the forum may make someone feel great for a few seconds, but ultimately it won't achieve anything. What we should be doing is organizing a massive community wide campaign to FLOOD the mail boxes on these companies until we get a response (something I've personally done a few times already). I'm not the type of user who finds satisfaction in simply complaining online. I also feel that the community needs some education in this matter. Too few people understand, and far fewer still seem willing to try and understand.

The two biggest offenders:
http://www.tatacommunications.com/
http://www.level3.com/

Let them know how you feel about their service.