Yoshi P addresses lag. Its time to deliever...

[Clavaat]

I'm sorry that offering a differing point of view on the matter, and bringing logical reasoning for my point of view, is somehow trolling to you. I can't change you see it that way.

ReplicaX, where did you get the info that SE was paying Ormuco? I want to look into it a bit. I don't know much about where to find that info.

http://www.ormuco.com/

It provides data center solutions, which companies pay to handle "solutions". The info that SE is paying is derived from the fact that traceroutes have proven that Ormuco is the company it goes through. So, SE pays Ormuco.

The issue is also derived from how Ormuco is communicating with the CDN (http://en.wikipedia.org/wiki/Content_delivery_network), Level-3. As in, how it is getting from the data center solution -> Level-3.

[Ryios]

Boycott Netflix in America, and don't stream movies.

Fun Fact:

Netflix is more than 1/3 of all bandwidth consumption in the united states. All streaming media is more than half.

[odintius]

Well if true you should be bitching about Ormuco/Level 3 company if this is the case and yes SE should call them up and ask hey how can Ormuco fix this issue it not 100% SE fault they wouldn't know their was a problem until players with issue bring them up like know, but just point fingers at SE like it totally their fault isn't the correct response they didn't create the isp for Canada providers.

[Caraway]

What people like remidi aren't understanding is just how difficult it is to get this sort of thing fixed. And it isn't something SE themselves can fix.

I can assure you that being a high paying customer does nothing to speed up resolution for troubles like these. I work for a multinational, billion dollar company. And we have these exact same issues.

Level3 is a pain in the backside to deal with. Yes, SE can push from their end (and I suspect they are) but it's going to take a lot of hoping and praying that Level3 actually does anything.

But no, it is not players' ISP that is at fault. It also isn't SE's servers. It's the guys in the middle. And that is why this is a very, very difficult thing to have fixed.

remidi, you are not helping by throwing around insults and trying to bully people by saying they're "white knighting." Most of the people here aren't, they're trying to educate. We all want this fixed as much as you do. But flailing and whinging isn't going to get it done.

What will? I'm not sure. Maybe if enough people provide those traceroutes to Level3 it might get something done, especially if SE's pushing from their side already (which I would highly be surprised by if they aren't).

And as someone before said; SE's not the kind of company to say anything unless they have an exact answer. That's just the Japanese way things are done.

[Tiggy]

http://www.ormuco.com/

It provides data center solutions, which companies pay to handle "solutions". The info that SE is paying is derived from the fact that traceroutes have proven that Ormuco is the company it goes through. So, SE pays Ormuco.

The issue is also derived from how Ormuco is communicating with the CDN (http://en.wikipedia.org/wiki/Content_delivery_network), Level-3. As in, how it is getting from the data center solution -> Level-3.

Thanks Clavaat!

After all this time honestly I can see why SE isn't saying anything and just silently working with Ormuco or possibly other alternatives. It might come down to cost even. At this point I'm just tired in general.

I know its not my ISP or me, but if I want to enjoy the game. For the time being its WTFast for now.

Really there is nothing more I can provide. SE with all the complaints knows the situation. It was their call to make the game server side dependent, the location in Montreal, and its Data Solutions Provider.

I imagine there may even be some contractual agreement between them to keep all problems silent. It could very well just be a PR thing, and they are indeed working on the side.

[Clavaat]

Level3 is a pain in the backside to deal with.

Haha, I've actually heard this from a few fellow employees (completely different scenarios, but same non-responsive, not taking the blame, quick workarounds, etc)

And as someone before said; SE's not the kind of company to say anything unless they have an exact answer. That's just the Japanese way things are done.

That's the way almost any company handles this kind of situation, contractually speaking

[ReplicaX]

Level3 is a pain in the backside to deal with. Yes, SE can push from their end (and I suspect they are) but it's going to take a lot of hoping and praying that Level3 actually does anything.

Yes they are and so is Cogent. I have personal experience dealing with both managing a Top 10 popular game server. With allotted bandwidth to handle high polling/tick rates. They both are horrible companies to deal with.

[Jetto]

great topic

[Seif]

Movenent prediction is a real thing look it up. Causes minor issues with pvp fps games but there's no reason why it wouldn't be perfect for xiv.

[Deheuty]

I know a lot of people place the blame for lag on connection. However, this is still SE's fault, because they didn't compensate for it.

These are Japanese developers. They don't make a lot of online games like our western developers do etc...

I couldn't agree more - the fact that YoshiP thinks that to play endgame in FF14 one needs to have such unrealistically high fidelity internet connection (that perhaps can only be reliably obtained in Japan) just goes to show how Japan-centric SE is in developing this mmo. I mean, double digit ping values?? Which planet is he on? If all YoshiP cares is about Japanese player base, then please, do me a favour and state so at pre-launch. At least I know I belong to the second class player base and perhaps not grumble about it - I don't grumble about free-to-play mmos having lag too because well, it's free.

Latency is a reality. Lag is a reality. Dropped data packets are a new internet phenomenon I suppose? Other mmos have circumvented these problems some way or another by minimizing its impact on endgame and somehow as paying customers for FF14, it is unreasonable for customers to expect that SE devote time to resolve this?Problems like routing etc.. are these unique problems? Are these unexpected problems? Shouldn't one have the foresight to accommodate these issues? So what if it is hard? Does that absolve them of responsibility to deliver a 'workable' product for all players and not only some?

Programming a graphically intensive game is also hard - so it is okay to deliver a slipshod end product to sell to customers?

Surgeons have a hard job too - so it is okay to occasionally kill a patient in surgery by mistake?

Having a 'hard' job is not a reason to not do it right.

It is simply a lack of foresight and experience in creating a mmo for a global community and they are just not willing to pay the price of resolving that satisfactorily now.