Yoshi P addresses lag. Its time to deliever...

[Tiggy]

I see, I put you in a corner and now because I used the term dense to describe your reply I am insulting you? It's not an insult ...it's a fact. Just re-read it. You keep trying to explain to me how a VPN works.... You can go ahead and report me now bud. I know you want to. You don't have to reply to post where customers are complaining about lag. you just want to point fingers and argue. You are subtly trolling.

The post above me has the answer you are looking for. If you keep replying with nonsense I am gonna report you for trolling.

I'm not going to report you. Despite the condescending way you keep calling me bud.

[remidi]

I'm not going to report you. Despite the condescending way you keep calling me bud.

Using bud is not condescending. That was my not my intention at all and it is very obvious. Your problem is you are too easily offended. It's obvious as you can't handle the word "dense" and you are blindly defending SE as if you are offended by us blaming them. You don't have to come into this thread and reply. You just want to argue and point fingers.

Also do you not have anything more to say since your theory was proven wrong in the post above?

You can't report me for using the word dense bud. But I can report you for trolling and trying to incite arguments. No worries, I won't.


**We are gamers and we should be friends. You should be trying to help on this issue. Instead you are pointing fingers and trying to insult people in a subtle manner so you don't get a warning from the forums mods.

[Clavaat]

SE pays Ormuco. SE customers are affected by Ormuco/Level 3. We don't complain to them SE does as they pay them for the service.

From this, we can assume a few things:

1. SE, a major company, is paying money to a company that is failing its current requirements. Since this is true, there is almost no doubt they are in talks to fix this already, as no company will bleed money at another's expense.
2. Finding an actually solution requires a few steps: Submitting bug reports to Ormuco (translated), notifying employees of the issue, monetary hours spent to pay the employees to fix it, employees that have to communicate to Level-3, who may also have to write up bug reports and RDs, work with their technicians as well (more monetary hours).
3. If at any point, there is a bottleneck in workflow (bad weather conditions, sick employees, playing a he said/she said of who is causing the actual packet loss, finding errors within logs, etc), this can take TIME. A lot of it.


I'm a lowly programmer for my company, but this is not entirely different than the workflow I experience every day. It has certainly been more than we should expect of customers of customers (redundancy intended), but things happen.

[ReplicaX]

IP Location: Montreal, Canada Level 3 Communications Inc.
ASN: Canada AS3356 LEVEL3 Level 3 Communications (registered Mar 10, 2000)
Resolve Host: ORMUCO-COMM.car2.Montreal2.Level3.net
IP Address: 4.59.178.74

IP Location: Canada, Montreal Ormuco
ASN: Canada AS174 COGENT Cogent/PSI (registered May 16, 1996)
IP Address: 38.122.42.34

Source: whois.arin.net

Clavaat: I relate to SE's end, its no easy feat.

The problem I have is the mass amount of non-effected players that just flat out say its you or your ISP and continue to argue with no fact. You also never see these folks in the Tech section.

[Synra]

I know a lot of people place the blame for lag on connection. However, this is still SE's fault, because they didn't compensate for it.

These are Japanese developers. They don't make a lot of online games like our western developers do. They also enjoy a far more powerful internet service in their country. Fiber right up to everyone's house as I understand it. Western game makers put a lot of effort into minimizing or compensating for the delay in our long distance copper heavy network.

Normally this might not be an issue, but SE also designed a lot of the end-game bosses with very lag sensitive mechanics. Titan HM and EX are the prime examples of this.

These two points are why SE is at fault here. They need to recognize the kind of network we are forced to play on. They need to provide better netcode that can compensate for lag problems, like making character positioning client authoritative. They also need to take lag into consideration when they design a boss fight. For our EU friends, they also could have provided localized servers.

You can blame ISPs and routes all you want, but it's still SE's responsibility to provide a playable game, especially when we are paying a service fee.

[remidi]

See this is where your logic falls through. They are paying Ormuco for their Data Solution, which is failing some of its consumers, thus resulting in customers being dissatisfied and possibly leaving, as you stated you may do yourself. A company will not pay another for failing software/hardware. This is bleeding money because they are not getting the service they are paying for, and potentially losing customers in the process. This kind of stuff happens all the time. You will not hear about any of the above companies (Ormuco/Level-3) from SE to take the blame publicly, as this is unprofessional and would create even more issues. In other words, we more than likely will not hear from the devs on this situation specifically, and it will take awhile to solve.

I agree to a point. This lag has been going on for a couple months, SE should have done whatever is necessary to fix it.
Three reasons they may not be able to:
Contract with current ISP
It's being looked at but taking time.
They don't care. It may no be cost effective depending on how mush their ISP charges..

They are a company it's all about profit. Never forget that. The subscriptions they lose may be worth it in their eyes if they are paying a small amount for their ISP compared to other ISP's they can use.

[remidi]

I stopped replying because I'm at work, and sometimes I have to focus on my job.

Listen bud. I know you want to argue some more and try to get me to reply with something that is ban worthy but its not gonna happen. Troll elsewhere. It's already been stated it's SE's ISP(possibly) so your theory that its not their problem is possibly wrong. Go troll elsewhere.

Not once did I call you a name directly aside from being a troll. Which is what you are currently doing. I will not reply to anything else you say as its a waste of living.

You spent every reply in this thread defending SE or pointing fingers and blaming others....go away. You are not helping though of us with lag issues.

[Tupsi]

Not once did I call you a name directly aside from being a troll. Which is what you are currently doing. I will not reply to anything else you say as its a waste of living.

Instead, you'll just insult someone "behind their backs"? It's funny how the ones who accuse others of doing something 99% of the time are the ones doing it.

[Tiggy]

I'm sorry that offering a differing point of view on the matter, and bringing logical reasoning for my point of view, is somehow trolling to you. I can't change you see it that way.

ReplicaX, where did you get the info that SE was paying Ormuco? I want to look into it a bit. I don't know much about where to find that info.

[ReplicaX]

After all this time honestly I can see why SE isn't saying anything and just silently working with Ormuco or possibly other alternatives. It might come down to cost even. At this point I'm just tired in general.

I know its not my ISP or me, but if I want to enjoy the game. For the time being its WTFast for now.

Really there is nothing more I can provide. SE with all the complaints knows the situation. It was their call to make the game server side dependent, the location in Montreal, and its Data Solutions Provider.

ReplicaX, where did you get the info that SE was paying Ormuco? I want to look into it a bit. I don't know much about where to find that info.

It's been known since Phase 3 beta. Eidos was already there and using Ormuco, Square owns Eidos.

A cached article on it: http://webcache.googleusercontent.com/search?q=cache:3j0E4l_OyioJ:www.investquebec.com/en/index.aspx?page%3D3119+&cd=2&hl=en&ct=clnk&gl=us

http://www.ormuco.com/ - Eidos advertisement on front page as it was a sister and parent company project shown in the article above.

The fact that everything coming out of the DataCenter's internal network has Ormuco on it via whois.

Anyway there is more out there. I'm just done with it at this point.