Quote Originally Posted by Rivienne View Post
While I do think they could potentially handle some of this better, I don't honestly think people are defending SE blindly. Had this thread been "could we get some information about why there are so many maintenances?" rather than "just stop already", the reactions would be fairly different. You would still get some, but it would be a lot more positive and get more support.

Most people would happily support more information. SE doesn't have to give it, but it doesn't hurt to ask. But the pure vent threads are always going to draw reactionary "get over it" type responses.

There are many valid reasons for needing to do this much maintenance, some of them require silence ahead of time. (Exploit related, economy breaking, etc). That said SE has been fairly quiet across the board even after the fact, so I don't think it would hurt to ask so long as it is politely. Pure complaints about it however, or attempts to tell SE all the many ways they are doing it wrong (without the information needed to know if they are doing it wrong), are definitely going to just become a series of sarcastic replies and meaningless back and forth.

There are many things SE could do better, I don't think many will argue with that. But presentation and wording matter greatly to how well any complaint, issue, or general request for information will be received both by SE, and by other posters.
None of these numerous bi-daily maintenance's are fixing exploiting, or game and economy breaking issues.. If they were, they would bring the servers down after a 10 minute notice and resolve any major issues of that nature. However, they are scheduling these for 24-48 hours in advance., so it's nothing that severe.

Yes, we all want bugs fixed, yes they have to do maintenance for that to happen. No on is arguing against that.

The issue is why do they need to do that four times a week, instead of one scheduled time slot (like nearly every other MMO on the market)? The same amount of fixes are going to happen when they do one maintenance a week, or seven. In the former case they are just bundling more per maintenance.

If your playtime or timezone puts you far out of these maintenance windows then you really have no weight in the argument. Most of the recent downtown has started between 9-11pm PST, far from a time period where everyone should be sleeping, no?