Are we paying for maintenances?

[OrganizationXIll]

That these maintenance breaks only occur so that SE can complete character transfers? If so, then ya - they shouldn't be taking the servers down every other day for that sort of thing. Is SE well within their legal rights in taking down the servers to conduct maintenance? Absolutely! I'd never contest that. If this is emergency maintenance for non-emergency matters (such as poorly implemented/coded character transfer systems), then I'm afraid SE should be help entirely culpable for a rather amateurish job of it. I'm am also one of their paying customers. Conduct transfers once per week, not maintenance four times per week. This is logic.

Who CARES? It only lasts 2 hours each time. Go to sleep for 2 hours set your alarm and play for a while then go to sleep when/if you need to. Its what i do. If you get off at 10:00 play for 2 hours. Sleep for maintenance, wake up to play for however long you want, and if you need more sleep go back to sleep till work again. Not that complicated.

"We reserve the right to suspend the service to carry out maintenance"

should read (and legally it does/would,

"We reserve the right to suspend the service and your payment to carry out maintenance"

Show me the line in the TOS that says that we are responsible to pay for a downed game that we are unable to play during their maintenance.

You can't correct their official terms of service. If they had a line in there saying "every time you came on the forums acting like a know it all jerk you lost a day of playtime" and you agreed? Perfectly legal. If they said that "you can only play for 48 minutes a day" Perfectly legal. Nothing you can do about it. You signed it. Grow up and accept it.