That these maintenance breaks only occur so that SE can complete character transfers? If so, then ya - they shouldn't be taking the servers down every other day for that sort of thing. Is SE well within their legal rights in taking down the servers to conduct maintenance? Absolutely! I'd never contest that. If this is emergency maintenance for non-emergency matters (such as poorly implemented/coded character transfer systems), then I'm afraid SE should be help entirely culpable for a rather amateurish job of it. I'm am also one of their paying customers. Conduct transfers once per week, not maintenance four times per week. This is logic.