Quote Originally Posted by Yenn View Post
It's because of the locations of SE's server NA servers. I can't think of any other MMO with their servers in Montreal; most are in Virginia or California. Your connection takes different routes to reach them.

Square Enix has literally zero control over the route your connection takes. Zero. None. They cannot change it.
If you were to play any other MMO with a server in Montreal, you would encounter the exact same problem.
So they picked some weird servers in Montreal instead of using what everyone else is using (if what you say is true). How can you then say that they have no control over the issue? To me that sounds like they put themselves in this situation and no one except they themselves can solve it.