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  1. #1
    Player
    Bogmali's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    17
    Character
    Lenna Toros
    World
    Cuchulainn
    Main Class
    Reaper Lv 100
    So even with purchasing Ultimate Game Cards, the system still declined them for me But Ultimate Pay was a lot more responsive than SE's customer support and they are working on fulfilling my Crysta purchase process. The problem I was told is that there are multiple layers of fraud protection, which is great for the paying customers, and ironically it is so damn great that it is also driving customers away!

    UPDATE:

    My subscription has been restored thanks to UltimatePay's prompt customer service. Purchased 2 $20 Ultimate Game Card and redeemed them for Crysta, now I'm good for another 60 days. I wish that SE had the same service
    (0)
    Last edited by Bogmali; 10-10-2013 at 12:12 AM.

  2. #2
    Player
    RedAntares's Avatar
    Join Date
    Aug 2013
    Location
    Limsa
    Posts
    256
    Character
    Vanilla Pancake
    World
    Hyperion
    Main Class
    Dark Knight Lv 60
    Quote Originally Posted by Bogmali View Post
    So even with purchasing Ultimate Game Cards, the system still declined them for me But Ultimate Pay was a lot more responsive than SE's customer support and they are working on fulfilling my Crysta purchase process. The problem I was told is that there are multiple layers of fraud protection, which is great for the paying customers, and ironically it is so damn great that it is also driving customers away!

    UPDATE:

    My subscription has been restored thanks to UltimatePay's prompt customer service. Purchased 2 $20 Ultimate Game Card and redeemed them for Crysta, now I'm good for another 60 days. I wish that SE had the same service
    Want to try this method but I'm scared that I might waste my money on this only to be slapped in the face with another error.

    At this point I guess it's worth a try. @_@
    (0)

  3. #3
    Player
    Garbar's Avatar
    Join Date
    Oct 2013
    Posts
    8
    Character
    Garbar Rocksteady
    World
    Behemoth
    Main Class
    Gladiator Lv 38
    Its not worth it atm.

    Trying to add crysta results in the 11000 error from Australia. Either that or a Maintenance screen.

    Maybe the game.co.uk site but I couldn't find out how to buy game cards from that site.
    (0)

  4. #4
    Player
    Kengomatsuda's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Syondra Lee
    World
    Behemoth
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Garbar View Post
    Its not worth it atm.

    Trying to add crysta results in the 11000 error from Australia. Either that or a Maintenance screen.

    Maybe the game.co.uk site but I couldn't find out how to buy game cards from that site.
    Unfortunately I have already tried the ultimate game card method and the one thing I can tell you is....error 11000 means the option is not available for the country you are in (or something along those lines). As such it would really be nice if SE made it clear which countries had what options :/
    Fortunately for me though was that I had a friend who offered to take the card off my hands as she was an American who was about to resub the game anyway so it worked out well for the both of us...hopefully you will be as lucky as me in this regard

    As for game.co.uk ...in my own experiences I have tried to buy a card at I think it was £18 or something like that which was fine...until you enter your address and once they register the fact that you're in aus...that 18 becomes 23...so I ended up looking elsewhere and purchasing from
    http://www.go2arena.com/final-fantas...d=ALLKEY&id=12
    They only charge a 0.4 euro handling fee when I paid via paypal which is nowhere near the price gouge of game.co.uk ...hope that helps you and everyone else with the issue
    And yes the EU code does work for aus and NZ...just...if you do buy from go2arena there is a chance they may call you to confirm your purchase (they did me) before they mail you the code...good luck
    (0)

  5. #5
    Player
    RedAntares's Avatar
    Join Date
    Aug 2013
    Location
    Limsa
    Posts
    256
    Character
    Vanilla Pancake
    World
    Hyperion
    Main Class
    Dark Knight Lv 60
    Quote Originally Posted by Bogmali View Post
    So even with purchasing Ultimate Game Cards, the system still declined them for me But Ultimate Pay was a lot more responsive than SE's customer support and they are working on fulfilling my Crysta purchase process. The problem I was told is that there are multiple layers of fraud protection, which is great for the paying customers, and ironically it is so damn great that it is also driving customers away!

    UPDATE:

    My subscription has been restored thanks to UltimatePay's prompt customer service. Purchased 2 $20 Ultimate Game Card and redeemed them for Crysta, now I'm good for another 60 days. I wish that SE had the same service

    OMG! Thanks a lot! I was able to subscribe again thanks to this method! I didn't had any problems with the code.

    My account is active again and should be able to play once I get home from work! If you live in NA and are having this problem you can try the UGC payment.
    (0)

  6. #6
    Player
    morpheurenequi's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Morpheu Renequi
    World
    Cactuar
    Main Class
    Black Mage Lv 70
    Well, I'm living in the USA but my CC (and bank) are from Brazil. Can someone tell me a secure site that I can buy this 'Ultimate Card' or whatever? SE is really pissing me off, but I like Final Fantasy for far too long time to give up that easily! Do I have to redeem it for Crysta? And how can I buy game time with crysta? I don't see it in the tutorial.
    (0)

  7. #7
    Player
    joe_burn5's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Joeii Burnba
    World
    Cactuar
    Main Class
    Conjurer Lv 42
    Quote Originally Posted by RedAntares View Post
    OMG! Thanks a lot! I was able to subscribe again thanks to this method! I didn't had any problems with the code.

    My account is active again and should be able to play once I get home from work! If you live in NA and are having this problem you can try the UGC payment.
    I'm in the US and this method worked for me too! Paying for Crysta via UGC works great!
    (0)