HOOOOOOOOOLLLLY CRAP!! 4 hrs on hold and finally a guy answered! I was so surprised that I began speaking gibberish to the guy with my words all jumbled up. There IS a light at the end of the tunnel guys, just stick with it (I used phone service & also my problem was on PC). Honestly, it's been a weirdly fantastical experience on this thread- reading about people getting rip roaring drunk, what cigars to smoke if I ever became interested, etc. Really, good luck to the rest of you guys, hoping the best.

One last thing- if anyone else is starting of going on the new servers after the maintenance & wants to create a serious crafting / gathering FC, let me know. All the best of luck wherever you guys go!