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  1. #6681
    Player
    Sblargh's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Vahl'fre Naryuun
    World
    Ultros
    Main Class
    Arcanist Lv 50
    No agent once more. 3rd time today.
    Please someone official send me a sign that you are seeing this thread. Please tell me more information, relevant information, that actually leads to solving the problem.
    Have you not realized how frustrated you are making your community, not because of servers, not because of idiotic web design, but because of this, right now, of making us repeat the same old useless queue over and over again.
    It is not the problem that is making me angry, it is in part my fault, tho by seeing this thread I feel reasonable in thinking it was an honest mistake anyone could have made. I am angry at the customer service.

    If anyone get this fixed, I ask you please, in name of this riff-raff of a community we created in this topic, please rate customer service the lower you can. Yes, when you do get hold of these agents, they are nice, but this is how it works, they put a nice innocent in front to shield from their high-paying job of developing a utterly shameful system of dealing with this issue. Please rate customer service the lower you can, and if possible, give details about what is going on. And after all this is over and stuff is calmer, say, 6 months from now, put a note in your schedule and come back here, ask if the same people are in charge.
    If the answer is yes, let them know how disappoiting that is and how this affect any future purchase, of say, this very game's expansion pack.
    (1)

  2. #6682
    Player
    Ant-Ares's Avatar
    Join Date
    Sep 2013
    Posts
    22
    Character
    Ant Ares
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 30
    bouncing is good, mine was bouncing too and I got in.
    The 3 other times, no bouncing, no agents.
    (0)

  3. #6683
    Player
    Moomin's Avatar
    Join Date
    Aug 2013
    Posts
    97
    Character
    Ryu Yamada
    World
    Lamia
    Main Class
    Blacksmith Lv 50
    Quote Originally Posted by Solaristics View Post
    Wasn't phone service closed at 5?
    I was put on hold waaay before then. Dunno tbh.
    (0)

  4. #6684
    Player
    Seriat's Avatar
    Join Date
    Aug 2013
    Location
    Toronto, Ontario
    Posts
    421
    Character
    Seriat Toren
    World
    Excalibur
    Main Class
    Warrior Lv 60
    Quote Originally Posted by StryderOmega View Post
    Yes, but you will never be seen again after that! :X
    This experience has left a very deep stain on SE's record for me. I had plan to sub 90 days at a time, but now will not even have it on auto renew for the foreseeable future just because SE doesn't deserve that type of loyalty.

    Besides, I'll still have to fight and kill the 1017 and 90000 tag team boss match to be able to login again after maintenance.
    (1)

  5. #6685
    Player
    Arryl's Avatar
    Join Date
    Sep 2013
    Posts
    19
    Character
    Arryl Winterstorm
    World
    Excalibur
    Main Class
    Arcanist Lv 12
    There are no agents available to chat with you right now. Please try again later.
    F you SE. This game is going back.
    (1)

  6. #6686
    Player
    Porie's Avatar
    Join Date
    Aug 2013
    Location
    Toronto
    Posts
    105
    Character
    Angel Trixi
    World
    Behemoth
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Arryl View Post
    F you SE. This game is going back.
    lol yup it sucks....i failed 3x and currently have 4 more in que

    my next are in que number 14 and 15 ill keep you posted on this shit chat support
    (0)

  7. #6687
    Player
    FLeely's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Meruem Asheley
    World
    Sargatanas
    Main Class
    Lancer Lv 19
    did anyone get their char fixed with only submitting their form ?
    its been a week since OpeningLaunch, n i still havent sees any of th ppl fixed their char only with that,,
    (0)

  8. #6688
    Player
    TenaydenArch's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Tenayden Arch
    World
    Malboro
    Main Class
    Archer Lv 16
    Quote Originally Posted by creauce View Post
    haha, thanks friend :P Grats to you...although I can't help but be incredibly envious. Thank you for letting us know you are PC, super apriciate it ^^v

    edit : herp derp quoted the wrong person lol
    I must admit, now that my problem is solved all the hate and insanity has left my body. FFXIV is really a great game and the only reason I put up with all that crap is because I wanted to play it so bad.
    (0)

  9. #6689
    Player
    Arryl's Avatar
    Join Date
    Sep 2013
    Posts
    19
    Character
    Arryl Winterstorm
    World
    Excalibur
    Main Class
    Arcanist Lv 12


    Don't have time to waste on this horrible company.
    (3)

  10. #6690
    Player
    Clicked's Avatar
    Join Date
    Aug 2013
    Posts
    206
    Character
    Edge Vice
    World
    Leviathan
    Main Class
    Arcanist Lv 83
    Quote Originally Posted by FLeely View Post
    did anyone get their char fixed with only submitting their form ?
    its been a week since OpeningLaunch, n i still havent sees any of th ppl fixed their char only with that,,
    Someone was told earlier that you have to contact them somehow and give them some information to have it escalated.
    (0)

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