Follow my customer service adventure!!!

[Jakary]

i agree with you neil, i do think that nareia needs to calm down and think logically about this, but at the same time, i kept reopening tickets just in case one of em got closed unexpectedly. i started with the multiples once i had heard about the ticket closures of 48 hours or more.

also status update:

11:06 am
hold time: 1hr 30 minutes (90 minutes)

meh

[Nareia]

i agree with you neil, i do think that nareia needs to calm down and think logically about this, but at the same time, i kept reopening tickets just in case one of em got closed unexpectedly. i started with the multiples once i had heard about the ticket closures of 48 hours or more.

also status update:

11:06 am
hold time: 1hr 30 minutes (90 minutes)

meh

I just got queued in Chat Support 9th in queue and on hold with phone support. Hope it doesn't get cancelled like always XD

[Jakary]

I just got queued in Chat Support 9th in queue. Hope it doesn't get cancelled like always XD

i was actually going to try out the chat support, see if its any better

i did try it at 9am, but it said it was closed

[Nareia]

i was actually going to try out the chat support, see if its any better

i did try it at 9am, but it said it was closed

You can try it out now cause I just got in queue for Chat Support, just make sure you have your ticket number ready. Also, don't hang up on call support, just let it keep ringing lol. I am gonna speak to them one way or another. THIS IS THE DAY!!!! I WILL GET A RESOLUTION!!!

[Jakary]

You can try it out now cause I just got in queue for Chat Support, just make sure you have your ticket number ready. Also, don't hang up on call support, just let it keep ringing lol. I am gonna speak to them one way or another. THIS IS THE DAY!!!! I WILL GET A RESOLUTION!!!

amen to that!

i'll queue in chat support too
btw status update

11:27 am
hold time: 1hr 50 minutes (110 minutes)

queueing online chat support
gonna use words like escalate my ticket, and shit like that =)