Full Servers; Are you fed up with it?

[Xiraiya]

yeah yoshi make a great PR statement on a 3rd party site, while telling us nothing

Only, if you click the link, you would find that it's on the official forums for the game, which these are.

[VeriferVenti]

You bought their game, not only that, you're all playing for free, we have an entire month, A MONTH, 30 days, of playing this game, with no extra cost, on top of that we're getting extra free days, so missing out half a day or so of playing because the server is full is not going to kill you.

The rest of the post aside, this is the argument that I have the most difficulty understanding. SE does not provide players with a free month of gameplay because they anticipate errors with the launch. They include it as part of the package when a customer purchases the game because the consumer is less inclined to purchase a game with a monthly cost when the customer needs to pay both the game cost and the monthly cost simultaneously. By including a month of free gameplay, the consumer understands that he or she will be paying on a monthly basis, giving the impression that the first payment is essentially an installment, with smaller payments to be made thereafter.

Furthermore, the free month will be offered for customers who purchase the game at any point in the near future. Unless SE anticipates these issues continuing indefinitely, the argument does not stand that this free month has been offered as an amends to any bugs that the user encounters, or the inability to play, at launch.

As for the extra days, I have yet to see an announcement that states this explicitly, so I'll wait to see what they have to announce when the time comes.

[cruciblenine]

These que times are atrocious. I've been waiting SIX hours to get into game trying every 10 minutes. I have NEVER had this experience with a game before in my entire MMORPG history (I've been through a lot of launches). If you aren't going to designate a proper Australian and New Zealand server and make us pick between being able to communicate with other players and ping then this problem is really all Square Enix's fault. Honestly. I'll be lucky to get onto the server by hour 8 because that's when the Australian peak time will begin. I don't believe an extra month should be applied but I think two weeks is more then acceptable given the current situation. The whole point of having an open beta is stress testing and you are telling me they had no idea the game would be this popular? Yeah, donkey nuts. More like they did not want to invest in further infrastructure until they had a better idea on the sales volume they would be receiving.

[SixSixSix]

You've got to be the biggest troll on these forums.

[Poisonous]

The game is breaking records with concurrent login numbers and still people expect everything to go perfectly. How was SE supposed to prepare to break records when the game did so poorly initially?

I don't understand people sometimes.

[TouchandFeel]

As for the extra days, I have yet to see an announcement that states this explicitly, so I'll wait to see what they have to announce when the time comes.

Taken from Yoshida's letter to the players.

"To thank all of you for bearing with us for so long, we will be looking into different ways to reward our loyal fans and customers, such as an extention of the free trial period. Details on the plans we have in the works will be announced shortly."

To see the whole letter, again here is the link.
http://forum.square-enix.com/ffxiv/t...72#post1111872

While this does not explicitly say that the extra time will be given, it would appear that based on what was said in the letter that it would most likely be at least an extension of the "free-to-play" period that is part of the purchase of the game. While it would be really awesome if it was that plus some other stuff, we will just have to wait and see as you have said.

[TouchandFeel]

These que times are atrocious. I've been waiting SIX hours to get into game trying every 10 minutes. I have NEVER had this experience with a game before in my entire MMORPG history (I've been through a lot of launches). If you aren't going to designate a proper Australian and New Zealand server and make us pick between being able to communicate with other players and ping then this problem is really all Square Enix's fault. Honestly. I'll be lucky to get onto the server by hour 8 because that's when the Australian peak time will begin. I don't believe an extra month should be applied but I think two weeks is more then acceptable given the current situation. The whole point of having an open beta is stress testing and you are telling me they had no idea the game would be this popular? Yeah, donkey nuts. More like they did not want to invest in further infrastructure until they had a better idea on the sales volume they would be receiving.

I agree that it would be nice if the servers were broken up and organized by region. While the servers may actually still all be located in one place, it may result in players moving to play on regions labeled as the area they live in and hopefully promote a more even spread of player population between the servers.

As for receiving compensation for the time lost due to not being able to play, it was stated in the letter to the players by game director/producer Yoshida that they are looking into and figuring out some sort of reward to make up for it all, such as extending the initial free-to-play period.

[Syamic]

Taken from Yoshida's letter to the players.

"To thank all of you for bearing with us for so long, we will be looking into different ways to reward our loyal fans and customers, such as an extention of the free trial period. Details on the plans we have in the works will be announced shortly."

To see the whole letter, again here is the link.
http://forum.square-enix.com/ffxiv/t...72#post1111872

While this does not explicitly say that the extra time will be given, it would appear that based on what was said in the letter that it would most likely be at least an extension of the "free-to-play" period that is part of the purchase of the game. While it would be really awesome if it was that plus some other stuff, we will just have to wait and see as you have said.

Would be nice to get an extra 7 days also a 3 legged donkey pet called "one ho one seven"

[Surfie]

How about you get off your high horse?

It took me 5 hours to get past the error yesterday after I was booted from the queue on 4 different occasions. Wednesday and Thursday evening are the only evenings that I have available to play.

I work a full time job plus have National Guard Duties on the weekends. I just got back last week from 3 weeks of annual training at Ft Drum, NY, which meant sleeping on the ground for 3 weeks while being rained on and eaten alive by mosquitoes and black flies.

I don't need some white knight coming on the forum to tell us that we shouldn't complain about not being able to play a game that we paid for.

[Browntown9]

It doesnt say in Yoshidas post but it's great and all he explains how many people a server can hold, and that they are adding servers BUT my question lies in whether or not this will matter for people already established in servers that are packed? Are they going to increase the amount of people able to login to those servers? Cuz if not i dont see this really fixing any problems for people not moving to new servers. The problem is you need increased concurrent logins on existing servers for the thousands of people that are 1017'd regardless of the asshole AFK'ers.