Full Servers; Are you fed up with it?

[Alamais]

Pay $60 for a bad console game, no one complains. But pay $14 for an online MMORPG that is still working to upgrade and accommodate 200,000 connections per minute/hour? and everyone loses their mind.

dont forget the cost of the actual game, not just the subscription fee. also 60 bucks is a once time payment, while the 14 bucks is recurring. 14x12 =168, thats 168 bucks a year, where that "bad console game" is still 60 bucks.

the end result is this, they are slacking in providing the service that they sold. no ifs about it. all of the apologies in the world are not getting anyone in any faster. and the slow speed of their reaction (over a week to get servers in) is absurd. technology these days allows for rapid deployment of servers, wether they are virtual servers to help with the server load, or rentals. the business world accomodates many types of technologies and im sure they could have "rented" the servers to accomodate the launch day blues. the ball was dropped and dropped hard by SE.

and i do love the game, the game is awesome, great job devs and Yoshi P in making it, their tech personnel in charge of the data centers definately need to go back to school learn what they obiously dont know.

[kamuimac]

Pay $60 for a bad console game, no one complains. But pay $14 for an online MMORPG that is still working to upgrade and accommodate 200,000 connections per minute/hour? and everyone loses their mind.

they had all time in beta to prepare for this - forcing EU/NA players to create chars on jp servers just to try out game which they bought with not even chance to create char on EU/NA account is just ridiculus game design - someone is to blame , someone needs to be punished for that this is more then PR disaster , telling people wait 1 week after u buy game and ull be able to play is just like flipping a finger to everybody - nobody would have problem if it was issue with few hours que to server but fact that u cant even create char is just frikin ridiculus - people are thirsty for blood - maybe in JP this launch was succesfull but how the hell they wasnt prepared for it even from the share preorder numbers , how they heck they put more digital sales posiiblility then there was places on server , forgeting even of the physical copies - this numebrs are easily controlled - if u let out 500.000 copies of game u shoudl be prepared to have spots for 500.000 players not 50.000 , this will be even more ridiculus in next coming days as more and more people will be buying physical copies and ber frustrated cause they wont be even able to create account - hell im just waiitng atm when eU/NA players will make jp relams unplayable cause they will create chars there and keep them logged 24/7 so they coudl enjoy a bit of game at least - maybe then they will speed up things ><

im just curious how many relams they are gonan toss out for players - this is their last chance to stop this disaster from escalation to enormous proportions - for the sake game i hope it will be at least 20 servers ?><

[Telaura]

While I agree that people need to relax a little bit I can certainly understand why they are upset. I for one have been lucky as I have been on graveyard shifts and can play in the middle of the night and I don't have any problems getting online. That being said when I try to log on pretty much anytime after 9am PST all the way till about 10:00pm PST I can't....

I do have friends that play during the day time and for the most part they are stuck there spamming the 0 key trying to get in over and over for usually anywhere from 20 minutes to an hour before they get on.

I for one have a better idea then most as to what goes into setting up and maintaining a server on this magnitude as my field and profession has me in a data center every day at work. That being said I don't really believe that they couldn't have seen this coming. While it is possible that they could have received a lot more people then expected after launch due to people just picking the game up after release, the number of people that pre-ordered was probably evident in the weeks leading up to the pre-launch access event. I signed up for and got into the last beta phase only to be met with full server messages the entire time and I was never able to actually get into the game. I am not the type of person that is content to just sit there for an hour spamming the login screen trying over and over and over and over until finally the game gives in and lets you through, if I can't get in within the first few minutes I just move onto another game. While I am not sitting here losing my mind and screaming bloody murder it is a little aggravating when I can not access a game that I did have to buy albeit I am getting the first 30 days on the house.

I am a strong supporter of an AFK checker, and for the life of me can't figure out why it hasn't been implemented yet but I can only hope it is coming. While I don't think it will fix the problem with a snap of the fingers it is pretty hard to argue that it won't help. I just logged off after playing for a few hours and it did not matter where I went , there are a TON of people just afk in the sanctuaries that have not moved for the entire time I was on. I would run past and sure enough the same people are just chillin......I for one don't understand it. If I have to go to the bathroom ok I won't log out...if I am going to bed, why the hell would I stay logged in ?

I was around for the WoW launch and the SWTOR launch and lets be fair...they didn't fair any better, and in some cases faired a lot worse, WoW was a mess when it launched. SWTOR had a similar overcrowsing issue but when the caved in and added a bunch of new servers they faced a new problem...the game didn't do as well as they had hoped and when people left they were left with a bunch of low pop servers with no one using them which just ends up in more people complaining because their server is dead.

My advise to everyone who is really upset is to give it some time....aside from the people who are missing their free 30 days for whatever reason or another , you have 30 days to play for free to see if it gets any better. If it does not get any better well then that sucks and at that point I would probably be seeking a refund myself , but I would not be surprised to see at least some of the issues be alleviated somewhat and have the play experience be improved when logins decrease a bit.

[kamuimac]

I am a strong supporter of an AFK checker, and for the life of me can't figure out why it hasn't been implemented yet but I can only hope it is coming. While I don't think it will fix the problem with a snap of the fingers it is pretty hard to argue that it won't help. I just logged off after playing for a few hours and it did not matter where I went , there are a TON of people just afk in the sanctuaries that have not moved for the entire time I was on. I would run past and sure enough the same people are just chillin......I for one don't understand it. If I have to go to the bathroom ok I won't log out...if I am going to bed, why the hell would I stay logged in ?

they stay log in cause

a)they can
b)this is the only way for them to ensure that they wont have to deal with log in problems - for pc its not a problem to run constantly for 2 weeks - untill something will be done about it they will continiue doin so cause htey are not idiots - douchebags maybe but they think , they read the same forums and see this is only way to ensure they game play so they think - f%^$ everybody my time is more precious to me then anonymus joe - this is why we have this problem ><

and about people saying wait patiently - people have 5.4 launch in WoW in less then 2 weeks - many are trying to get to play some time now cause for next month/2 months they will spend clearing new raid there -_-

[Yuufarlc]

Finally, Square-Enix engaged in distributive justice by compensating players with 30 days free play-time and further issuance of apologies.

I can tell your smart and have studied however this is incorrect, 30 days "free" playtime, came with buying the game,. In fact they have promised 7 days free, after whatever they are doing in the datacentres

[IMG]
Pay $60 for a bad console game, no one complains. But pay $14 for an online MMORPG that is still working to upgrade and accommodate 200,000 connections per minute/hour? and everyone loses their mind.

Name a console game that says "sorry you cant play right now" for 20 hours a day. Something tells me you'd be taking that one back.

and about people saying wait patiently - people have 5.4 launch in WoW in less then 2 weeks

WoW seriously? wrong forums

new servers they faced a new problem...the game didn't do as well as they had hoped and when people left they were left with a bunch of low pop servers with no one using them which just ends up in more people complaining because their server is dead.

I know its totally subjective and all, but to be honest if the game didn't suck so hard it might have retained a playerbase, SW:tor had nothing on Galaxies, when the bar is set so high in a previous franchise they really need to step up to the mark if they dare try even an unrelated game.

[Cawesome]

Still got all day today and Monday depending on if the tech team feels like doing their job this time, they obviously didn't feel like doing it right the first time, maybe Yoshi needs to go down there and put a swift foot up their asses.....

[thejerk]

to the OP: TL DR

maybe if you were in our situation youd understand. someone needs to kick his soapbox out and send him crying to mommy.

not being able to play since launch.. crappy. even more crappy is how my main character got moved from US realm (leviathan) to jp realm atomos AT NO REQUEST OF MINE after beta concluded. now, i can only see jp realms half the time and since the US tards are invading it now because of errors on US servers, JP servers are suffering now.

bad form SE.

[SovietMethod]

Now see I do not mind waiting for this kinda thing however, what about my game time... you know the game time i payed for. They can take as long as they want if they credit us with the time it took for them to fix this error. I have only played the game twice since the early release came out and its forever error 17.

[Robinthehood]

very well said man...well said. maybe now all of those irrational people will finally find some rationality after reading your post.

[AmmokK]

Where are the times when devs spend too many servers at start, just to be sure and then, later on, merged them?