No valid or active service account is available to play FINAL FANTASY XIV: A Realm Re

[SoopaMan2K]

Here we are! http://support.na.square-enix.com/fa...2&la=1&ret=faq

It's a bit old, but I think the information is still relevant.

Cautions
If you participated in the FINAL FANTASY XIV Open Beta, a FINAL FANTASY XIV Open Beta Service Account should be present under your SQUARE ENIX account. This FINAL FANTASY XIV Open Beta Service Account can be transferred to the official release.
* Note that this FINAL FANTASY XIV Open Beta Service Account by itself does not allow for play.

Please be aware that if you register any bonus item codes to your FINAL FANTASY XIV Open Beta Service Account, you will not be able to redeem those items unless you transfer that FINAL FANTASY XIV Open Beta Service Account to the official release.

Once you enter the registration code included with your game, you will be able to choose whether you want to transfer your FINAL FANTASY XIV Open Beta Service Account to the official release or if you want to create a new FINAL FANTASY XIV Service Account. Please take care not to select the option to create a new FINAL FANTASY XIV Service Account unless you wish to lose all character information tied to your FINAL FANTASY XIV Open Beta Service Account.

So, if we created a new service account, we'll have to ask support to fix it. Fix it here; http://support.jp.square-enix.com/fa...la=1&kid=68218

This is what I see in my Service Account. Should I cancel and activate a new or...