Early Access code - Wrong Region

[VidulaSaix]

This is honestly pretty poor if they're cancelling tickets instead of responding to them. That, to me, says that they're deliberately robbing you of your money.

[Retsugi]

The 20 digit codes are region locked and have to match the region of your account. All EU codes start with RAAE and all NA codes start with RAAU. If your account region is wrong I assume you will need to contact them and get it fixed. Posting here isn't going to do that.

Well I am aware of that, the issue is they apparently don't want to let people change account regions, which is what the issue for a lot of people, on top of the others straight up being given codes for the wrong region.

This is honestly pretty poor if they're cancelling tickets instead of responding to them. That, to me, says that they're deliberately robbing you of your money.

It's a bit soon to be jumping to "THEY'RE ROBBING US", but yes cancelling them is not great, hopefully that just means they're trying to do something about it and we simply have to wait.

I am okay with waiting as long as I know progress is being made.

I now have like 20 emails from SE containing the same damn useless code. What's interesting though is not all of them are exactly identical. A couple had a grammar slip, one used a violet font color. one came from noreply@xmail.square-enix.com while the rest from noreply@xmail.eu.square-enix.com. one had no (PS3) written next to the code. some had a California address at the bottom and the rest a London address. Yeah I'm pretty bored and unfortunately the one I'd want to see changed remains the same.

How are you getting more than one email?

[silentwill]

How are you getting more than one email?

They all just started coming in a few hours ago with timestamps from yesterday. And I think if you try the code again now, you get an email right away, (I just got one a few minutes after my last try) so it seems like the server load issue has been fixed. But our codes are not and it's not even mentioned on the preorder page which is now being updated regularly with a message in red text.