Early Access code - Wrong Region

[silentwill]

I now have like 20 emails from SE containing the same damn useless code. What's interesting though is not all of them are exactly identical. A couple had a grammar slip, one used a violet font color. one came from noreply@xmail.square-enix.com while the rest from noreply@xmail.eu.square-enix.com. one had no (PS3) written next to the code. some had a California address at the bottom and the rest a London address. Yeah I'm pretty bored and unfortunately the one I'd want to see changed remains the same.

[seraseth]

I finally chatted with live support, who asked a lot of questions, my id, my 18 code, my 20 code, etc, then finally just said, "Thank you for the information. This is a known issue we are doing our best to fix. Our goal is to have everyone playing by the 24th. Please keep an eye on the FFXIV site and twitter page for any updates."

edit: they did ask which sqex id i wanted the early access applied to before saying it's a known issue... so perhaps if they dont fix it, they'll have a manual application or something...

[Retsugi]

I finally chatted with live support, who asked a lot of questions, my id, my 18 code, my 20 code, etc, then finally just said, "Thank you for the information. This is a known issue we are doing our best to fix. Our goal is to have everyone playing by the 24th. Please keep an eye on the FFXIV site and twitter page for any updates."

That's something at least.

[JMarshall]

I am in the EXACT same boat. I have nearly 20 e-mails that are just vaguely different like yours. Thank God, it's not just me.

[misterrpg]

Guys if you have a PS3 code and got EU instead of NA. NO ONE can fix your code except SE. NO ONE. The "Change your language" thing WILL NOT work. You must wait until SE fixes it (if at all)

[Calastir]

I redeemed mine on the 20th and was able to get a NA code reissued yesterday via this.

[seraseth]

I redeemed mine on the 20th and was able to get a NA code reissued yesterday via this.

So then pure chance which of us are getting screwed :P

Regardless of order store, when it was applied, which browser, profile settings.

[monds]

So then pure chance which of us are getting screwed :P

Regardless of order store, when it was applied, which browser, profile settings.

first time i put it in was google chrome and my language was set to english uk
and it didnt work

[jab2003]

So then pure chance which of us are getting screwed :P

Regardless of order store, when it was applied, which browser, profile settings.

I'm in the same boat as you. I've tried everything over the past 48 hours, and it keeps spitting the same EU code back at me. I have over 50 emails in my inbox with the same stupid code. Just got an email back from support telling me they will get back to me within 2 business days lol. There's 5 other people in my guild with the exact same problem and there were countless others on the beta forums right before they were taken down early this morning. I'm about to tell SE to go f*ck themselves.

[monds]

I'm in the same boat as you. I've tried everything over the past 48 hours, and it keeps spitting the same EU code back at me. I have over 50 emails in my inbox with the same stupid code. Just got an email back from support telling me they will get back to me within 2 business days lol. There's 5 other people in my guild with the exact same problem and there were countless others on the beta forums right before they were taken down early this morning. I'm about to tell SE to go f*ck themselves.

wow over 50 emails ?