The idea of having content for both honestly isnt hard, ff11 had that believe it or not, tones of content for casuals.

The problem is when casuals think they should have the best gear in the game and have access to every hard-core event/gear, the argument is never-ending.

Casuals like to say they want event that everyone can do with no real limitations like claiming, but how many casuals really did Ein or Salvage, given some did, but not many.