Quote Originally Posted by Betelgeuzah View Post
SE is obliged to do absolutely nothing. If they want to generate profit they should provide satisfactory service, but they don't have to provide that service to you. They can simply ignore you and focus on being sure that the service is satisfactory to the PS3 users. They can simply shut down the service if they don't think they can profit from it. You, as a customer, made a poor investment, and that is not up to SE to fix.



You got exactly what you bought, and to this day the service has been down for only two weeks. Square-Enix did not lie to you, you chose to be an uninformed customer and bought a shitty game. It's your fault, not theirs. Your expectations aren't worth crap.

"Hey, I expected that this TV could go back in time but it didn't! I want my money back!"

"Hey, Sony, your TV's have always been good but this one isn't for some reason! I could have waited for reviews to come out but I bought it anyway! This is your fault, Sony!"

You disgust me.
You're missing the point. No one is asking for SE to give them a refund. No one is arguing customer rights here. The point in saying "i paid $70 for this" is to say that we paid full retail price or premium retail price to a company that has marketed a product in a way that doesn't truly reflect it's content. It's not a matter of fraud, it's a matter of betraying their customers. They won't lose the 70$ for a refund, but if they fail to get the game to an at least vaguely satisfactory state they will lose us as customers.

After being disappointed with FFXII i didn't buy FFXIII. After trying it out at a rental i realized my decision was correct. I will never buy a SE product blindly as i would have done years before with a Square product. Even my current FFXIV account isn't something i paid for, but was gifted to me.

It's perfectly legitimate to be disappointed seeing how SE decided to charge full price for a product they knew wasn't ready. It is also the reason why the game is free to play now. SE is telling us they will deliver what we paid for and what we are expecting to see as customers, even though they have no direct legal obligation to do so.

I hope you finally get it.