Linux

[Huginn]

many companies will release linux versions and drivers with "no support". I bought Quake 3 arena in the collector's tin for $10 because it was linux. there was NO support from iD games for linux... same for descent. most of the time the linux community supports it for the company

[Antipika]

many companies will release linux versions and drivers with "no support". I bought Quake 3 arena in the collector's tin for $10 because it was linux. there was NO support from iD games for linux... same for descent. most of the time the linux community supports it for the company

Yeah sure because comparing a FPS like Q3 and a MMO make sense. A company couldn't care less to provide support once you purchased their product if there is nothing else left to pay afterwards.

For a MMO it's a completely different story, your customers pay every month. If they have an issue, you must help them otherwise the customer will simply leave. Not to mention that every day passing where the customer have an issue is a day he is paying without being able to fully enjoy his game.

I really don't SE releasing something without support behind it.