Why do casual players seem entitled to cosmetic items added in game?

[Kaurhz]

Then that circles back to the wider issue. 14 has no long form content (Bozja is about the best example and even it at this point is more just a glorified glamour farm compared to what it was at launch)

If you have no long form content then what content actually is allowed to have rewards such as this hair or rare tradeable mounts when everything is inherently limited by the fact that there is no long form content

Then you should be taking issue with the wider design of the game rather than being overly defensive over rightful and sensible feedback that people are giving. This game won’t be substantive if our idea of addressing the root problem content in the game is to just simply “put more rewards behind it to extend the shelf life marginally at best.

I wouldn’t really consider mounts and minions to be as long form rewards as what hairstyles are for example. It’s an MMO and people want to look unique, and the game does an extremely poor job at this. I would also disagree partially, both Bozja and Eureka exploratory zones are long-term content. They retain very high retention rates well out of the standard content lifecycle.Can the same be said about Chaotic following their standard content pipeline?