That’s the thing they “listen” but they don’t really listen
Nobody and I mean literally NOBODY who asked for harder 24 man raids wanted a single boss that plays like a savage fight but with 24 people. They wanted an actual savage alliance raid in the vein of BA or DRS
this is a lot of the problem, they do things that technically align with the design brief but not really, then they wonder why nobody is really vibing with what they do, it’s the same as IS people wanting animal crossing, not weird robot sweatshop simulator or people wanting mythic+ style dungeons, not basically a weird proto ultimate in criterion savage (to be fair I’m not knocking criterion’s design here just how it related to what people asked for)