Quote Originally Posted by BigBoom550 View Post
It's not even Square. Corporations celebrate their success and avoid remarking on failures. Admitting fault admits you made a mistake and hence, admits you know you should have done something else.

If you want 'acknowledgement' of the issue, pay attention to what's said and what isn't said. The closest the devs will come to it is remarking that 'We are pleased to see players are enjoying the gameplay of Dawntrail' while remaining quiet on the story aspect for the next few months, if not longer.
Their Twitter account put out a video today and it was very telling that bits from reviews were either from smaller outlets and or they included phrases from larger outlets that mentioned gameplay or visuals.