https://na.finalfantasyxiv.com/lodes...8406d28f47a951

Finally, an answer!

An issue wherein the Xbox version becomes unresponsive when transitioning between areas

We have confirmed an issue in the Xbox version where the game client may become unresponsive when transitioning between locations, such as field areas and cities. Our preliminary investigation suggests that this issue is likely due to a phenomenon known as memory fragmentation.

We are currently conducting a comprehensive investigation into the matter, which we have prioritized to ensure a swift resolution. However, rectifying this issue requires the deployment of a patch to update the client. This process involves rigorous checks by our QA team, among other procedures, which means it may take several days to address.

We are working to expedite the release of this patch at the earliest possible opportunity. However, we regret to say that this process will require some time. We sincerely apologize for the inconvenience this causes and appreciate your patience and understanding as we work to address the issue.

The likelihood of encountering memory fragmentation is reduced when playing on Worlds with relatively low populations due to the lower chances of encountering large numbers of characters on screen at the same time. Until we have resolved the issue, we kindly suggest you consider playing on either the Dynamis, Shadow, or Oceania data centers.