Quote Originally Posted by ninjasoldier014 View Post
I'm just so confused on so many decisions they made, and the fact they said "We listened to feedback", like who's feedback??
Serious question to put your argument in context: what percentage of the entire player base do you think posts on the forums? Do you think that the forums (or Reddit, or Twitter) are a random, representative sample of the entire player base? Is it possible that these social media sources are a bit of an echo chamber? Put another way, you argue that the developers aren't listening to feedback, but what makes you believe that you know what that feedback is?

As a thought experiment, consider the following: the same 25 people keep posting on the forum that reworked SMN is terrible, but SQEnix can see that way more players are spending way more hours playing SMN as compared to before the rework. You might think that the forum is "the feedback," but I would suggest that the time played is much more indicative of the revealed preference of the player base and is the better feedback.