i've mentioned it before, i'll mention it again. if it actually took them 2 years to make everyone look like smoothed over potatoes, then they shouldn't have bothered boasting about how "we don't want your characters to look like different people" and then take a pneumatic sander to the models removing things like m! elezen cheekbones, keeper miqo fangs, eyebrows on anyone with a hair color lighter than DARK BROWN, made a huge mess of dark skinned characters with an absurdly grey undertone, made everyone's skin look like the waxy texture of an embalmed corpse, killed the lighting from the eyes of races that had bright, nigh glowing eyes (miqote).

it looks like they used blender's smoothing tool after using an ai to increase polygon count.

the only things that actually look redone are clothing/armor textures. the actual bodies look SO MUCH WORSE. like a bad ai upscale.