Stop engaging with threads you don't like

[Theodric]

This requires a more collective approach in order to be effective, of which this likely not happen because the internet will always be open for everyone, good and ill-intentioned, the reasonable and discord-seeking. And those who just want to see it all, ready with a pack of popcorn, subtly adding fuel to the fire as well. Drama's one of the oldest form of entertainment, after all.

Personally, I'd rather see a more heavy-handed approach from the forum owners myself, with a stricter moderation and punishments that also tranfers to your gaming account.
Because if you let those people free reign and 'just' ignore them, you empower those to keep on going as they think they won with their 'argument'.

And sometimes, just like in the real world, harsh consequences need to be in place. Even when it means drop-kicking them (figuratively and literally) in order to keep them in line that their nonsense is not welcome nor tolerated here.

What's interesting is that the forum did used to take a heavy handed approach yet it went too far in such a direction to the point where a number of players were permanently banned for fairly minor and arguably silly reasons. Granted, technically any business can choose to crack down on whoever they so fit but at the same time it isn't unreasonable to then expect those rules to be applied fairly and consistently across the board.

I'm personally in favour of having more of an official presence and engagement from community representatives, which is something I pushed for here:

https://forum.square-enix.com/ffxiv/...epresentatives

It's the only reliable way for the business to gain feedback from players who lack a financial incentive to profit off of the game as opposed to influencers who are effectively bribed into championing a product on behalf of the creators of that product.

Q&A sessions that do not automatically filter out hard hitting questions would also be beneficial, I think.

[Colt47]

What's interesting is that the forum did used to take a heavy handed approach yet it went too far in such a direction to the point where a number of players were permanently banned for fairly minor and arguably silly reasons. Granted, technically any business can choose to crack down on whoever they so fit but at the same time it isn't unreasonable to then expect those rules to be applied fairly and consistently across the board.

I'm personally in favour of having more of an official presence and engagement from community representatives, which is something I pushed for here:

https://forum.square-enix.com/ffxiv/...epresentatives

It's the only reliable way for the business to gain feedback from players who lack a financial incentive to profit off of the game as opposed to influencers who are effectively bribed into championing a product on behalf of the creators of that product.

Q&A sessions that do not automatically filter out hard hitting questions would also be beneficial, I think.

This has been a rather weird expansion on the tail end compared to others as well. I definitely feel like they went through some kind of feedback drought or only had feedback come from a limited number of sources at the end of shadowbringers. The lack of ability to react to feedback that was given in 6.2x - 6.3x patches showed up and now its haunting patches 6.4x-6.5x. Its not like they need to add an entire zone like bozja in 6.55, they just need to do ANYTHING involving fixing the body check issues that are showing up. The cross DC problems need to be at least mentioned and discussed in a live letter at the very least to boost some confidence they are aware of it.