Man, every other mmo that exists at this point just has everyone being a dps. This is actually one of the few games with a trinity system and people are constantly clamoring for them to homogenize it even further. How about instead of making healers blur into the samefaced fog of existing jobs, they actually make healers necessary for encounters???? It wouldn't even be hard, literally just toss a cleansable Doom mechanic into a fight and have it affect multiple people and suddenly wow, you need healers to esuna it. This is like, the most boring basic example ever but it's just to demonstrate how easy it'd be to make this role "necessary" in a fight but they can't even be bothered to do that. It's so sad how if you want a trinity mmo system and you wanna heal as a dedicated role, your only modern options are ... what, WoW and THIS? Christ, man. What's crazy too, is they used to have a semi-engaging system for healers but they actively removed it in favor of this garbage we have today, because they thought pressing 1 button for 90% of your time would make the role more appealing to a broader audience. And every expansion, it gets worse. They keep giving healers these gigaheals for outgoing damage that basically doesn't exist outside of niche content that only a portion of the population even does, and even in those circles, there are even more niche groups that'll just do it without a healer anyway just to show that it can be done.
Honestly if they refuse to do anything else, I wish they'd just take all the dps damage mitigation skills and copy them over to healers as well. Random people barely use this shit anyway, at least let me have fun doing SOMETHING because holy crap this role offers basically nothing nowadays unless you play AST I guess, but they're coming for you in Dawntrail so enjoy the watered down remains of your job while you still have it.