I mean you're doing exactly that. You're claiming to speak for everyone else too. But you do so with hostility and trying to shut down peoples voices and opinions. I talk for no one, I browse social media pages, I talk to random people online, I see the love that people have for the Scions. TBH if we really wanna be technical and factual. The people playing online are more happy with the game than anyone who spends most of their time on the forum. Why would any self respecting company listen to people who spend more times on the forums than in the games?

As for 'character in any MMORPG', I give more of a damn about the safety of a side character as inconsequential (in the grand scheme of things) as Lucille Waycrest from WOW, or Elena from the Ardougne Plague series of quests in OSRS, than whether or not Y'Shtola manages to use her Aether Satnav to find her way out of the Lifestream after deciding to use forbidden incantations for the 3rd time. See, you can only tell me how important and cool a character is, as a dev, so many times, before I the player stop caring and start thinking 'yeh yeh sure whatever'. It's like how they've done callbacks to Haurchefant too many times now. We get it. He helped us in a time of dire need, we miss him. We don't need you giving us flashbacks every expansion to remind us. At a certain point, we stop being sad about the event, because we've gotten reminded about it so often we're just numb to it.
Waycrest as the character who had one leveling zone story worth of character build up, created the order of embers or what ever and was never ever heard again? Someone so lacking and not even popular that no one cares what happened to her? Mankrik who had even less screen time is more popular than her. I honestly feel like if went with your design in story telling there wouldn't be a lot of people to be there. Also them are fighting words that you dont care about the scions. Can't believe you care more about throw away characters that are one dimension sided than characters who have years of effort put into them.