The kind of feedback that Square Enix listens to

[Nav_Fae]

Damn, ya'll taking this Beastmaster back to 2011......
https://forum.square-enix.com/ffxi/t...l=1#post212737

I like how in that thread you can still find people saying, "SE only listens to its JP fanbase and NA is lost in translation".

[Catwho]

Feedback also needs to go in the correct place on these forums.

General Forums, where we are now, is a cesspool of nothingness. No feedback or complaints will ever be read here.

But I've quietly put QoL suggestions over in places like the UI topic, and was pleasantly surprised when a few patches later my UI improvement suggestions made it into the game.

[Kaurhz]

Pretty sure it was more than just the JP community that was outraged by both of those things.

Further, the lack of incorporating your feedback is not the same as them not listening. They are under no obligation to incorporate them. They can listen, they can read it, but it doesn't mean they're going to do anything about it - Especially if they don't agree with the direction.

If there's an outrage behind something, especially to the extent of which you have highlighted then obviously that will be actioned given that it has a more objective detriment to both the game and the community than quite a few of the feedback they supposedly don't listen to. Whether I agree or disagree with some of those points and whether I would see them as an issue is an entirely different matter seeing as it is ultimately their own direction/vision they're following.

[VerdeLuck]

Pretty sure it was more than just the JP community that was outraged by both of those things.

Further, the lack of incorporating your feedback is not the same as them not listening. They are under no obligation to incorporate them. They can listen, they can read it, but it doesn't mean they're going to do anything about it - Especially if they don't agree with the direction.

If there's an outrage behind something, especially to the extent of which you have highlighted then obviously that will be actioned given that it has a more objective detriment to both the game and the community than quite a few of the feedback they supposedly don't listen to. Whether I agree or disagree with some of those points and whether I would see them as an issue is an entirely different matter seeing as it is ultimately their own direction/vision they're following.

I see, so SE doesn't agree with having their game and a number of jobs be playable with higher than 50 ping? That bit of feedback has been floated to them dozens of times, it has been thoroughly investigated by the community to pinpoint it's on the animation lock, specifically the exact part of it. Mods have been made to correct the issue, but SE just avoids fixing it and actually bans players for using those mods to fix their game on higher ping.

It's hard to believe that it's their desire to see anyone who lives outside of Japan and the west coast in NA to have trouble with certain jobs but hey who am I to judge? Maybe they have a reason for keeping their netcode in such pitiful condition, it can't just be that everything works fine in JP and they only really care about JP feedback, dating way back to ARR right?

[Ivtrix]

Square seems to respond rather quickly to issues when it garners media attention.

They care about their pride and reputation more than they care about your player experience. You want change, get someone to stir up media attention involving the issues and they will fix it in a week LOL

[Kaurhz]

I see, so SE doesn't agree with having their game and a number of jobs be playable with higher than 50 ping? THat bit of feedback has been floated to them dozens of times, it has been thoroughly investigated by the community to pinpoint it's on the animation lock, specifically the exact part of it. Mods have been made to correct the isue, but SE just avoids fixing it and actually bans players for using those mods to fix their game on higher ping.

It's hard to believe that it's their desire to see anyone who lives outside of Japan and the west coast in NA to have trouble with certain jobs but hey who am I to judge? Maybe they have a reason for keeping their netcode in such pitiful condition, it can't just be that everything works fine in JP and they only really care about JP feedback, dating way back to ARR right?

If we're getting into specifics then yes, that would be one piece of feedback they should listen to, this is probably one of the few pieces where it absolutely would apply.

However, the point was that it doesn't apply to all strands of feedback, e.g., you're welcome to comment about job complexity until the cows come home, but they are under no obligation to agree with it if their direction for the game is 1 of simplicity. - This was the point. Equally, it was also the point that their not garnering all forms of feedback is not the same as them listening to those strands of feedback.

Are there cases where it does apply? Obviously. But there are also cases where they just simply disagree with it and elect to not action it, e.g., job design and content variety and depth.

[Brightamethyst]

I love seeing, and laughing at the hilariously uneven comparisons in threads like this.

"Why did they waste time on [minor thing] when I'm mad about [major thing]!? Could it be because it probably took some artist 5 minutes to change the sage icon, while job design is a systemic issue not quickly or easily fixed? No! It must be because the devs hate their players!"

[Deo14]

I love seeing, and laughing at the hilariously uneven comparisons in threads like this.

"Why did they waste time on [minor thing] when I'm mad about [major thing]!? Could it be because it probably took some artist 5 minutes to change the sage icon, while job design is a systemic issue not quickly or easily fixed? No! It must be because the devs hate their players!"

This applies to some, but there are undeniably easy to solve issues which they choose ignore. Healer design is obviously harder nut to crack, but at the same time, this problem has been there for many years and has not been addressed since. Then there are issues which could be solved in a very short timespan.

SAM could be solved quickly and easily by just reverting that throw up they implement in 6.1, maybe recalculate potencies and keep guaranteed crits, that's all you need. People already knew how idiotic those changes are when they announced them, neither of their 3 excuses made sense, but we still tried it, and just as everyone expected, it was and still is terrible. 1.5 year has passed since then, and nothing has been changed, even though they specifically asked for feedback (and the word "revert" was even mentioned by Yoshi). I think it's easy to understand why does this behaviour make people bitter.

[Koros]

I love seeing, and laughing at the hilariously uneven comparisons in threads like this.

"Why did they waste time on [minor thing] when I'm mad about [major thing]!? Could it be because it probably took some artist 5 minutes to change the sage icon, while job design is a systemic issue not quickly or easily fixed? No! It must be because the devs hate their players!"

That's kind of the point? Bro? They even made a lodestone ANNOUNCEMENT about the trypophobia shit, something absolutely inane and minor?

And it got picked up by gaming journos all over the place?? (Because they follow FF14's lodestone announcement, that's why some absolutely clueless journalists think the weekly RMT ban reports is news)

https://www.ign.com/articles/final-f...hobia-concerns

https://www.pcgamer.com/final-fantas...h-trypophobia/

https://www.nme.com/news/gaming-news...ncerns-3007757

https://www.gamespot.com/articles/fi.../1100-6494627/

Bro do you not realize that this is literally the complaint?? They only bother with one-minute-dev-time changes that can garner 50 million views on IGN so everyone can circlejerk about how "uwu FF14 devs listen to everyone", they don't even attempt to fix longstanding issues. What do you people think these changes are even for lmao. It's 100% PR or to make sure that their image doesn't get sullied by shit like egregious cheating. You might want to try not to self-own so much next time.

[CStrife912]

I also find it interesting that some people are like they are making the game for us so they should listen to our feedback. Yes they are making a game to be consumed however they also still have artistic direction or a project direction they want to adhere to that’s in their vision or scope for the game. I’m someone who thinks game designers should never buckle entirely to its communities because in some cases the communities isn’t always right (not saying it’s entirely accurate with this one for instance but just going with in the players must know everything is dangerous and probably more damaging)